Taxi Driver Online

There's a very good reason why all the dispatch programs work this way and it's certainly not because it can't be done any differently. We like all the other software providers see a much bigger overall picture of the working methods in the taxi industry. We see what works well and what doesn't and I can say without a shadow of doubt that companies that attempt to balance driver earnings are always less successful. This is not an opinion, it's a fact!

Using auto-dispatch, the law of averages say's that over a period of time, all your drivers should earn pretty much the same but if they don't then you need to look towards the driver rather than question the laws of physics. Also you need to bear in mind that if you're going to try to ensure that your best driver only earns the same as your worst then there's little point in anyone making any real effort for themselves or for your company.

If your plans are to expand then trust me, you need to adopt the same methods and techniques used by the larger successful companies who's focus is customer service.

Bill

Would I work within a company who feeds certain drivers and the owners are in on the gig? Would I fuck as like. I hope you crash and burn.

Btw, any system will permit you to create a job type, ie 'company car' . Then all jobs booked with the tag company car will ensure that those designated jobs will only reach company cars. As with other responses here though, ide be very wary of upsetting your owner drivers. We found that owner drivers give give higher levels of customer service than company drivers. To the extent that we eventually eradicated all company drivers in favour of 100% owner drivers.

Hi,

We are merging three taxi companies in the next couple of months and want to get a taxi dispatch system that will be suitable. The new company will have around 120 cars.

Currently two of the companies are using DataMaster but we want a fresh start and are looking at other systems that seem to have more features.

The main issue for us is dispatching work fairly to drivers as merging three taxi companies that have been family run could have complications. The drivers are used to getting a certain level of work that would need to be maintained. Is there a system that we could use to set limits for drivers e.g. we could set the revenue per driver at say £15 per hour and the system dispatches work accordingly.

We don't want to be in a situation where certain drivers are earning £25 to £30 per hour and others are only earning £10 to £15 per hour in the infancy of the new company.

Also the new entity will have around 20 company owned vehicles, is it possible to have a system that would automatically give preferential work to the drivers of these vehicles.

Basically we need a system that would allow us to configure settings for each driver if that is a possibility.

Any help to decide would be appreciated.

What is wrong with people on here? If you have a point to make then lets debate it but personal attacks are uncalled for.

Btw midcabs, we did extensive research before opting for datamasters system. Based on economics and the fact that it is well developed we chose it. Why pay £2.50 to £3.00 per week per car when you can pay £1.00 per car per month, yes, month! It's a no brainer. It's saved us money, stopped drivers taking the pi55 with all the little cheats they could get away with before, and as a result they are taking more now.

Hi,

We are merging three taxi companies in the next couple of months and want to get a taxi dispatch system that will be suitable. The new company will have around 120 cars.

Currently two of the companies are using DataMaster but we want a fresh start and are looking at other systems that seem to have more features.

The main issue for us is dispatching work fairly to drivers as merging three taxi companies that have been family run could have complications. The drivers are used to getting a certain level of work that would need to be maintained. Is there a system that we could use to set limits for drivers e.g. we could set the revenue per driver at say £15 per hour and the system dispatches work accordingly.

We don't want to be in a situation where certain drivers are earning £25 to £30 per hour and others are only earning £10 to £15 per hour in the infancy of the new company.

Also the new entity will have around 20 company owned vehicles, is it possible to have a system that would automatically give preferential work to the drivers of these vehicles.

Basically we need a system that would allow us to configure settings for each driver if that is a possibility.

Any help to decide would be appreciated.