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Kiosk or taxi freephone
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Author:  Super Fly [ Sat Jun 20, 2009 4:43 am ]
Post subject:  Kiosk or taxi freephone

Is it really worth investing into a state of the art touch screen booking kiosk or is the taxi freephone the better option?

does anybodys firm use such kiosks where customer puts in a pound books the taxi, gets a ticket to hand to the driver? do customers actually use such kiosks or is it just another gimmick?

Author:  Nigel [ Sat Jun 20, 2009 7:37 am ]
Post subject:  Re: Kiosk or taxi freephone

Super Fly wrote:
Is it really worth investing into a state of the art touch screen booking kiosk or is the taxi freephone the better option?

does anybodys firm use such kiosks where customer puts in a pound books the taxi, gets a ticket to hand to the driver? do customers actually use such kiosks or is it just another gimmick?


They've been about for a few years now, Taxibank and Autocab tired them a few years ago, I don't think they were a roaring success due to the mobile phone industry and the cheapness of calls. Many companies now do a call back which lets you know when your cab is outside waiting for you.

Author:  Sussex [ Sat Jun 20, 2009 8:14 am ]
Post subject:  Re: Kiosk or taxi freephone

Super Fly wrote:
Is it really worth investing into a state of the art touch screen booking kiosk or is the taxi freephone the better option?

I would stick to the free phone.

People just want a cab, and there is nothing easier than picking up the phone and telling an operator just that.

Confusion will lead to old dears and the thick going elsewhere. :shock:

Author:  captain cab [ Sun Jun 21, 2009 9:59 am ]
Post subject:  Re: Kiosk or taxi freephone

Sussex wrote:

Confusion will lead to old dears and the thick going elsewhere. :shock:


That about covers my entire clientele :lol:

CC

Author:  grandad [ Sun Jun 21, 2009 10:17 am ]
Post subject: 

I suppose your oposition could get them vandalised as well.

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