No let me help you out on this one. You need to be quite specific because one man’s start-up is another’s ultimate wish so let's make a few assumptions and leave out the top of the line nonsense because that nothing more than sales speak. He'll want auto dispatch via data (most probably GPRS) and a big screen so he can see where his cars are. He'll want ring back but will have doubt's about text back based on what he's heard. All the rest of the features are pretty much common to all booking systems. He'll ask about IVR but if you try to include this into the equation it starts to get silly.
So, based on my experience, Mr average 50 car owner will want an office with up to four PC’s. With 50 cars he will most likely already have a phone system and broadband internet access. The room is completely empty apart form the phones and desks.
So here's the deal. The proposal has to cover everything below with a guarantee written in blood that no hidden extras exist.
(1) The all in price for a four user office (absolutely everything included except IVR)
(2) The annual cost of 50 data (PDA or otherwise) including any airtime
(3) The total annual support charges for both the office and the data.
Now here's the bad news. No company owner is ever going to post on a predominately driver based forum any accurate figures of what they paid for their system otherwise there’d be a rush for rebates on rents!

I think you have seen our prices but sadly, this is not the “done thing” in the taxi trade.
Bill
