Taxi Driver Online :: View topic - Things will be sorted out.

But what about all the faults with the software? Plus the lack of support.
Ours still crashes at least once a day but we have never had an engineer turn up to give it a good old service.
All we are told is that when the system is dead, we have to send the pc back to them and they will sort it. Probably means wiping it and starting again.

Don't hold your breath Nige :lol:

I got invited to Exel Management's offices this afternoon by the MD Richard Moore regarding the issues we've been having with loss of connections on the PDA's and several other issues.

He's assured me that the connection problems "will be sorted".

We are getting some new PDA's with a dual sim card so hopefully no loss of connection in the future.

A productive meeting in my eyes.

that's providing it works

So what's happened to Nigel then? He's not just disappeared, he seems to have become unregistered as well! :roll:

Author:	Nigel [ Mon Nov 01, 2010 7:22 pm ]
Post subject:	Things will be sorted out.
I got invited to Exel Management's offices this afternoon by the MD Richard Moore regarding the issues we've been having with loss of connections on the PDA's and several other issues. He's assured me that the connection problems "will be sorted". We are getting some new PDA's with a dual sim card so hopefully no loss of connection in the future. A productive meeting in my eyes.

Author:	Jedidaz [ Mon Nov 01, 2010 7:43 pm ]
Post subject:
But what about all the faults with the software? Plus the lack of support. Ours still crashes at least once a day but we have never had an engineer turn up to give it a good old service. All we are told is that when the system is dead, we have to send the pc back to them and they will sort it. Probably means wiping it and starting again.

Author:	echo15 [ Mon Nov 01, 2010 10:40 pm ]
Post subject:
Don't hold your breath Nige

Author:	Nigel [ Tue Nov 02, 2010 5:09 am ]
Post subject:
Jedidaz wrote: But what about all the faults with the software? Plus the lack of support. Ours still crashes at least once a day but we have never had an engineer turn up to give it a good old service. All we are told is that when the system is dead, we have to send the pc back to them and they will sort it. Probably means wiping it and starting again. He is also going to look in to that to see what is happening with regards to software issue.

Author:	Nigel [ Tue Nov 02, 2010 5:11 am ]
Post subject:
echo15 wrote: Don't hold your breath Nige Honestly Echo I reckon now we've cleared everything up regarding the issues we've been talking about, the problems will get sorted. Richard was up front with everything and answerd all my questions as I did his.

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Things will be sorted out. http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=6&t=15221	Page 1 of 2

Author:	echo15 [ Tue Nov 02, 2010 7:06 am ]
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You have a PM

Author:	Nigel [ Tue Nov 02, 2010 7:37 am ]
Post subject:
echo15 wrote: You have a PM Replied.

Author:	Jedidaz [ Wed Nov 03, 2010 9:02 pm ]
Post subject:	Re: Things will be sorted out.
Nigel wrote: I got invited to Exel Management's offices this afternoon by the MD Richard Moore regarding the issues we've been having with loss of connections on the PDA's and several other issues. He's assured me that the connection problems "will be sorted". We are getting some new PDA's with a dual sim card so hopefully no loss of connection in the future. A productive meeting in my eyes. Have you been paid to type this? If it is a network problem how can he assure you it will be sorted? Anyway, with how screwed up Mercury is, the only way to put it right is to offer Mercury 2 as a free upgrade, that's providing it works

Author:	echo15 [ Wed Nov 03, 2010 9:44 pm ]
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Quote: that's providing it works Not by a long long way

Author:	Jedidaz [ Tue Nov 16, 2010 12:06 am ]
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Unbelievable!!!!! We've added a 3rd station cos we've 'inherited' a firm that used mercury and now they've put monthly subs up to £1200. Takes the urine. When will our bosses change to a proper system???

Author:	echo15 [ Tue Nov 16, 2010 5:56 am ]
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When the drivers all stop working it in one mass protest

Author:	bill_datamaster [ Tue Nov 16, 2010 3:40 pm ]
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So what's happened to Nigel then? He's not just disappeared, he seems to have become unregistered as well!

Author:	Jedidaz [ Tue Nov 16, 2010 7:29 pm ]
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Must be on mercury pay-roll. LOL

Author:	Sussex [ Tue Nov 16, 2010 9:17 pm ]
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bill_datamaster wrote: So what's happened to Nigel then? He's not just disappeared, he seems to have become unregistered as well! 'Look and thou shalt see', as some writer bloke once wrote a while back.

Author:	bill_datamaster [ Tue Nov 16, 2010 10:28 pm ]
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A’th lookst and see’eth none but guest. Does seem a bit strange, after all Nigel seems to have dedicated half his life to lambasting his system then out of the blue it’s all sunshine and roses and he disappears in the process. Maybe Nigel’s talent and ability to criticise taxi systems has finally been recognised. And having 99% of what it takes to be a salesman in this business, he’s probably working a senior executive by now.

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