Taxi Driver Online

This says it all.

you can track with mercury it has its own screen(if youve set it up correct and bought another screen) showing all the cars and a audit trail showing the route that the driver has taking and what time he was offered the job and acepted it then what time he arrived/how long it took etc etc. Our clerkes can put in up to 5 jobs a minute it really is that simple to use ( just a pity the phones didnt go 5 times a minute all the time). Also if the journey times have been entered correctly the sytem will tell you how long before a car is clear and can get to the job so you can tell the customer while you have them on the phone. Like ive said before all the dispatch systems are basicly the same just some have more tweaks than others and if you spend a bit time setting them up to work in conjuction with your buisness there a valuble buisness tool. Most faults with data systems are down to Drivers and clerkes. Drivers to lazy to update pda,s or expecting it to be a mind reader. Clerkes not putting corect details in

our base has mercury with live on screen tracking

so WTF do they MESSAGE me to ask where I am? and send a job when im stuck in traffic going the opposite way still POB?

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Of all the things ive lost, i miss my mind the most

That sounds like the system is on manual so the clerkes can have control and thats when mistakes get made and they then blame the system. never understood why firms get a dispatch system then think they can do the job better and run it on manual. Tell them to put it on auto and just sit back and let it do the work and as long as the drivers work there pda,s properly then it will work fine. Ours is set up in the customers favor so that if the pc knows it can give the cusyomer a taxi 1 minute quicker by pulling a car from a different zone then it will. That was our choice

They stole Mercury one from Stewart Harding, it's called Diplomat Navigator, Stewart and Jason Cole had it working like a good one, when Moore stole it him and Mike Scott fucked it up when they re-named it Mercury.

Some firms are running Navigator today without any issues at all.

then they couldnt make sure the CAR renters make more than the PDA renters though

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Of all the things ive lost, i miss my mind the most

Well in laymans terms thats the clerkes fiddling and nothing to with the dispatch system.

Nidge your like a broken record either put up your genuine complants (which would be good to see) or just shut up. You havnt a clue how a dispatch sytem works and you even thought datamaster support was free which just shows how litttle you know. Your only a mile away from mercury office well man up and go down and sort them out or you could always do something different like come on here and bleat and whinge

I know for a fact ours is not on auto or i wouldnt have had to drive across town to a superstore to pickup only to find another car had dropped and had let my passengers wait in his car, then he left empty

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Of all the things ive lost, i miss my mind the most

I think you are being very unkind to nidge, after all he's only giving his opinion and knowledge on this company, he's warning people to stay well clear, and I for one am glad he has, I was interested in mercury and read on here about them, I then did my own research, phoned a few taxi company's in the area who new this company director very well, and they all said the same thing, it's a pirate copy and stay well clear, I then did a director check on Westminster holdings and there he was. So some of us are very glad there are people like nidge to warn us about these type of people.

That's probably because it is on auto and there are not many intelligent systems around that recognise that a driver is dropping where a pick up is and if you employ a decent controller he or she will.

That must be Mercury2 as it does not happen on Mercury1.
I will see it at the sales pitch tomorrow

Try doing that when you cover the whole of London and beyond.
Only Shamrock ( Addison Lee ) can attempt this successfully and they have spent hundreds of thousands tweeking it

Thanks for the for and against.
I look at all points and see the relevance with a company like the one I work for.
The sales pitch is tomorrow and I have a good few questions to ask.
I will post again regarding the decision made and also if I think it works well.

One thing I certainly disagree is that all systems are more or less the same.
Having worked with DA, Auriga, Freedom, FoxPro, Cordic, Shamrock and Mercury ( amongst others ) , I can certainly say there is a vast difference between them all
If you have a few drivers doing cash jobs in a small area then maybe it does not matter

Ask him if he knows me and watch his face turn pale.

I haven't a clue how a disptach system works?? Get a grip you tool, I've run a 75 car operation with the best dispatch system money could buy.