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Autocab System
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Author:  cabbyman [ Sun Oct 16, 2005 11:29 pm ]
Post subject:  Autocab System
My company is looking at an Autocab Windows-based system to replace an ancient DOS(?) based system which is now crashing on a regular basis.

Posts on this forum from 2003 ring some alarm bells regarding price hikes at installation and after-sales back-up.

Has anyone out there any experiences to report that would be relevant to the late 2005 market?

Has anyone left a previous supplier to go to Autocab? Was the changeover 'greased' by a part-exchange incentive?

Are there companies using the Autocab system who are not promoted by Autocab as their 'come and look at us' unpaid sales force (South of M4)?

It would be appreciated if replies would 'stick to the point.'

Thank you in advance to anyone prepared to provide sensible help. I will respond accordingly if my area of expertise arises.

Cheers for the help,

Cabbyman.
Author:  Tom Thumb [ Mon Oct 17, 2005 10:12 am ]
Post subject: 
Never heard of a secret user South of the M4.

Expect you have been taken to Dusty's place, though I hear he is no longer there himself.

When I saw Autocab they were talking about a Linux system, did that ever take off?

Have a gander at Cordic. I think you might like what you see.
Author:  Dusty Bin [ Mon Oct 17, 2005 2:03 pm ]
Post subject: 
Tom Thumb wrote:
Expect you have been taken to Dusty's place, though I hear he is no longer there himself.



#-o

I think you must be confusing me with someone else Tom :D
Author:  Tom Thumb [ Mon Oct 17, 2005 4:46 pm ]
Post subject: 
Hey the Bin Man returns.

So it wasn't you on the X Factor then. :lol:
Author:  Andy7 [ Tue Oct 25, 2005 3:15 pm ]
Post subject: 
<Andy Sulks>

<He has all but given up looking for the perfect system, and spends his time these days just sharpening his pencils>
Author:  wessy [ Tue Dec 20, 2005 12:09 am ]
Post subject:  auto cab
im an autocab user in the north east ...have auto cab closed down or what u never ee them
Author:  Tom Thumb [ Tue Dec 20, 2005 1:53 pm ]
Post subject: 
Vocal supporters of Autocab have always been very few and far between.

Auriga have always had companies prepared to speak up for the system and willing to demonstrate it.

Autocab, zilch. In fact I once tried to see it at a company in Telford who told me if I knew the Auriga system I wouldn't be impressed with Autocab.
Author:  Andy7 [ Tue Dec 20, 2005 4:22 pm ]
Post subject: 
I was invited to see Autocab at a big company near us in Basildon. By the time I spoke to the people there, they had ripped out autocab and bought Auriga. Maybe it was just bad timing.
Author:  wessy [ Tue Dec 20, 2005 4:59 pm ]
Post subject:  autocab
it seems auriga must be a far superior system than autocab is this correct and is autocab the next best thing to auriga or are there better cheaper systems on the market
Author:  Andy7 [ Tue Dec 20, 2005 6:47 pm ]
Post subject: 
Have a look through some of the older posts wessy. There has been quite a lot of discussion on the subject.

Opinion: Auriga is probably the market leader for the big operators, but if operating say, less than 25 cars, there are more economic and flexible systems on the market worth looking at.

Eg: Cordic, Coded Data, Diplomat, Mercury, Datamaster, Mobisoft, and so on. Mobisoft are trying to push into the taxi market at the moment, and are offering far keener prices than they were a year ago.
Author:  Tom Thumb [ Tue Dec 20, 2005 7:43 pm ]
Post subject: 
Mobisoft. Far keener, but still a dated system.

Try and look at Cordic Wessy. It certainly works for me.

The Auriga price is value for money.

I have a theory that they attract the type of businessman prepared to invest in his/her company.

Other systems over the last 15 years have tended to attract the type who are looking for something cheap rather than the best answer.

Anyway it it a whole new world out there now with all the major players launching new systems in the last 18 months.

Choose how much you are prepared to spend then go shopping for what you can buy.

Just avoid Mercury from my experience and Jason's mob, forget their name.
Author:  Andy7 [ Wed Dec 21, 2005 10:11 am ]
Post subject: 
Tom,

When you say that Mobi is a dated system, what aspects of it are behind the times in your view?

Andy.
Author:  Tom Thumb [ Wed Dec 21, 2005 10:39 pm ]
Post subject: 
Andy

It was clearly the first windows based system.Not being a techie I can't get into technical terms. I did have a long chat with some peole who had been using it in Newcastle for a dial a ride service. They told me they had found it inflexible and limited for what they want.

Can only repeat what I hear.

In New Year we must meet and I will run through my experiences.
Author:  Chester J.D. [ Thu Dec 22, 2005 5:21 am ]
Post subject: 
We switched over from Auriga to Autocab last year and from a drivers point of view the old Auriga system was much better.In fact I would switch firms if a rival was to install Auriga.
Author:  Gandalf [ Thu Dec 29, 2005 6:40 pm ]
Post subject: 
We switched from Auriga to Autocab earlier this year.
Its difficult to give a fair comparison as we (like many others) not only changed suppliers but also "upgraded" the technology in the process. We went from Sirius full data but non GPS with Auriga to full data with GPS with Autocab in a 120+ fleet. Although the decision was not mine , price was the strongest (and possibly only) factor.
To give an accurate comparison you would have to look at an equivalent product from the competitors (which in Aurga's case would be Evocab I guess).
However , from experience , the actuall installation and training from Auriga was far better planned and executed than that of Autocab who actually arrived , installed and went live in 48hrs towards the end of the week. When queried the head engineer said he prefered "dropping people in at the deep end" - exact words - as they learned better. Considering each staff member had had 10-15 mins only of training this was not clever and not professional. Luckily we had a member of staff who had used the system with a rival and she trained everyone else!
Having said that, Autocab's technical support via the phone has proved very knowledgeable and helpful thus far.
My only advice to you is to see as many systems working as you can - irrespecvtive of how far you have to travel. Not just the top "recommended" firms that the suppliers direct you to but those that you can find yourself that are wiling to show you around. Also make sure you are comparing like for like between suppliers.
And, especially if you are not experienced in this field , make sure you know exactly what the installation timetable / training given is to be.
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