Taxi Driver Online

UK cab trade debate and advice
It is currently Thu Aug 22, 2019 1:38 am

All times are UTC [ DST ]




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: taxi booking systems...?
PostPosted: Sat Jul 09, 2016 9:03 pm 
Offline

Joined: Thu Feb 25, 2016 2:19 am
Posts: 15
hey guys, i was hoping someone could help me, my company still lives in the stone age and we send out bookings via smoke signals, we are 30-40 drivers strong and we are looking at getting a computer system, so i wanted varying opinions on the options available.
obviously we want the cloud system with texting and call back and is there a system that can restrict bookings to make sure you cant intentionally overbook yourself?
i shouldn't be controlling much longer as i have been waiting 6 weeks for my DBS check to come back but when i get on the road i would prefer a more up to date system so i'm pushing to get one asap.

any help would be much appreciated :)


Top
 Profile  
 
PostPosted: Sun Jul 10, 2016 4:24 pm 
Offline
User avatar

Joined: Thu Dec 15, 2011 8:45 am
Posts: 9815
Location: Clandestine, soon to be Russia.
betchers wrote:
hey guys, i was hoping someone could help me, my company still lives in the stone age and we send out bookings via smoke signals, we are 30-40 drivers strong and we are looking at getting a computer system, so i wanted varying opinions on the options available.
obviously we want the cloud system with texting and call back and is there a system that can restrict bookings to make sure you cant intentionally overbook yourself?
i shouldn't be controlling much longer as i have been waiting 6 weeks for my DBS check to come back but when i get on the road i would prefer a more up to date system so i'm pushing to get one asap.

any help would be much appreciated :)


Give Bill at Datamaster a PM, he's a member on here. Have a look at his system, basically it does what it says on the tin.


Top
 Profile  
 
PostPosted: Sun Jul 10, 2016 6:24 pm 
Offline
User avatar

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 43343
Location: 1066 Country
betchers wrote:

any help would be much appreciated :)

Have a look at as many as you can, but don't buy until you have been to two similar sized firms using that system.

_________________
IDFIMH


Top
 Profile  
 
PostPosted: Sun Jul 10, 2016 9:55 pm 
Offline

Joined: Thu Feb 25, 2016 2:19 am
Posts: 15
cheers guys, i will let them know and will have a gander


Top
 Profile  
 
PostPosted: Tue Jul 12, 2016 2:06 pm 
Offline

Joined: Mon Jun 27, 2016 12:30 pm
Posts: 1
Location: Hertfordshire
Try these guys, we found them very helpful when taking our first steps in data dispatch. Just going through the sign up procedure

http://www.digital-dispatch.co.uk/taxibook/


Top
 Profile  
 
PostPosted: Fri Jul 15, 2016 3:00 pm 
Offline
User avatar

Joined: Mon Dec 23, 2013 10:15 am
Posts: 132
Location: Colon
betchers wrote:
hey guys, i was hoping someone could help me, my company still lives in the stone age and we send out bookings via smoke signals, we are 30-40 drivers strong and we are looking at getting a computer system, so i wanted varying opinions on the options available.
obviously we want the cloud system with texting and call back and is there a system that can restrict bookings to make sure you cant intentionally overbook yourself?
i shouldn't be controlling much longer as i have been waiting 6 weeks for my DBS check to come back but when i get on the road i would prefer a more up to date system so i'm pushing to get one asap.

any help would be much appreciated :)

I think there are systems that can help you in this direction. But I have not seen any that can restrict you from "INTENTIONALLY" overbooking yourself.

_________________
LiLo


Top
 Profile  
 
PostPosted: Wed Jul 20, 2016 11:38 pm 
Offline

Joined: Thu Feb 25, 2016 2:19 am
Posts: 15
i know of a company who does that in this area to hoard the work, which in turn has given it a bad rep for being late, we dont want to go down that path.


Top
 Profile  
 
PostPosted: Thu Jul 21, 2016 12:00 pm 
Offline
User avatar

Joined: Thu Dec 23, 2004 5:45 pm
Posts: 424
Location: Warrington Cheshire
Just to reiterate what’s already been said, no manual system will actually stop you from taking booking when “it” thinks it’s too busy.
We very often go into companies at busy times and see the booking graph well into the red but if the staff say “that’s ok we’ve got everything covered” then who are we to argue.
The fully automated parts like IVR and app bookings do have defined overbooking limits but even then most choose to divert these to an operator who can make the final decision whether or not to accept it.


Bill :)


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 7 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group