Taxi Driver Online

UK cab trade debate and advice
It is currently Fri Mar 29, 2024 10:56 am

All times are UTC [ DST ]




Post new topic Reply to topic  [ 34 posts ]  Go to page Previous  1, 2, 3
Author Message
 Post subject:
PostPosted: Sat Jan 17, 2004 11:26 pm 
Alex wrote:
Anonymous wrote:
it wont the term is advance bookings, how can they be that if the driver is doing it


Mr Guest, how can you expect to have a meaningful discussion, if you keep posting under guest?

While the whole point of TDO was to allow anonymity, or perhaps I was told to allow anonymity, it's very hard to keep up a proper conversation.

I don't want to know who you are, that's your right, but please call yourself something.

Alex


is that better?


Top
  
 
 Post subject:
PostPosted: Tue Jan 20, 2004 2:57 pm 
Offline
User avatar

Joined: Tue Oct 14, 2003 10:45 am
Posts: 913
Location: Plymouth, i think, i'll just check the A to Z!
we use auriga and that uses caller ID, we keep the customers home phone number on the computer so the next time they ring up their address is up on the screen even before we answer the phone.

we have a lot of free phones in clubs and pubs so we get the ID for a pub off that. poor door man would need an office else!

we dont do caller ID from mobiles.


Top
 Profile  
 
 Post subject:
PostPosted: Wed Jan 21, 2004 1:25 pm 
Offline

Joined: Tue Sep 16, 2003 6:09 pm
Posts: 1180
Location: Miles away from paradise, not far from hell.
steveo wrote:
we dont do caller ID from mobiles.


You would have thought that caller ID was more important via a mobile, than a land-line.

Alex

_________________
ʎɐqǝ uo pɹɐoqʎǝʞ ɐ ʎnq ı ǝɯıʇ ʇsɐן ǝɥʇ sı sıɥʇ

Simply the best taxi forum in the whole wide world. www.taxi-driver.co.uk


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jan 26, 2004 10:01 pm 
Offline

Joined: Sun Sep 21, 2003 12:04 am
Posts: 725
Location: Essex, England
It would be Alex, but caller ID on a mobile does not give a location. You would need RDF gear to do that, and apparently it is so expensive that even the police can only use it in exceptional circumstances.

We visited the M25 Control room at Chigwell, and were told that while they have caller ID on the Motorwy phone network, they have serious problems when people phone in accidents etc with mobiles, as the callers nearly always cannot tell exactly where on the motorway they are.

However, if you use caller ID on mobiles and you have a very regular customer base (such as us) you will find that even with mobiles you can probably guess the job when the cuistomer first rings and their name shows.

What I would like to see is caller-recognition with a time element attached to it. EG:

"Bill" calls in with his mobile at 7am to go to work (Regular call)

Computer recognises Bills number, and realises that he alwasy calls in at 7 to go to work. Thus, it can plot the job before he is answered.

Then at 4.30 Bill always rings to go home. So, the job can again be plotted (this time in reverse, because of the time at which it is called in.)

Then, at 7.30, bill is off to the pub.

Then, at 11.00 he goes home.

And so on and so on.

A lot of this stuff could be done on Autodial, such as Diplomat offer, methinks. Simple bit of programing for Jason. Wholly Logic, and no algorythms. Just attach the clock to the caller ID database.

_________________
There is Significant Unmet Demand for my Opinion.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 34 posts ]  Go to page Previous  1, 2, 3

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 19 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group