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 Post subject:
PostPosted: Wed Jul 22, 2009 6:19 pm 
Brummie Cabbie wrote:
Derby Ram wrote:
PS.That's on the same finance deal by the way,so I haven't lost out there.

What about your insurance premium??

Have the insurance company treated it as a total loss, therefore new policy from when you receive the new cab?

Do you know whether your premium has rocketed, because you've lost your NCB or have Mercedes provided the new vehicle under warranty, thereby avoiding an insurance payout & protecting your NCB?

It's important to find these things out, because knowing some insurance companies, Mercedes may be providing the new Vito under warranty, but the insurance company will still reduce your NCB to nil, eventhough they have not paid out!!


If it's a fault then Mercedes will pick up the tab surely??


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PostPosted: Wed Jul 22, 2009 11:15 pm 
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Location: Derbyshire
Brummie Cabbie,glad you mentioned that.Yes,it's a total loss,but I had no idea that my policy runs out with it.I was insured until Sept.I had protected NCD so hopefully premiums shouldn't rise...but hey who can tell with those sharks?
Sun Alliance said the forensic engineer was still investigating,so I guess he is doing background work on Mercedes.This was the reason that my claims handler gave for not paying out.Even though they knew they had to they were hanging on in case they wouldn't get the money back.Hardly the customers fault or concern is it?At the end of the day Insurance companies are like bookies,sometimes they just gotta pay out.
Regards
Derby Ram


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 Post subject:
PostPosted: Thu Jul 23, 2009 3:38 am 
Derby Ram wrote:
Brummie Cabbie,glad you mentioned that.Yes,it's a total loss,but I had no idea that my policy runs out with it.I was insured until Sept.I had protected NCD so hopefully premiums shouldn't rise...but hey who can tell with those sharks?
Sun Alliance said the forensic engineer was still investigating,so I guess he is doing background work on Mercedes.This was the reason that my claims handler gave for not paying out.Even though they knew they had to they were hanging on in case they wouldn't get the money back.Hardly the customers fault or concern is it?At the end of the day Insurance companies are like bookies,sometimes they just gotta pay out.
Regards
Derby Ram


Keep us updated on this one mate it sounds a good one. How's my mates lad Jake Buxton getting on at Derby County with Nigel Clough?


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 Post subject:
PostPosted: Thu Jul 23, 2009 7:24 am 
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Location: A Villa in Aston NO MORE!
Derby Ram wrote:
Brummie Cabbie,glad you mentioned that.Yes,it's a total loss,but I had no idea that my policy runs out with it.I was insured until Sept.I had protected NCD so hopefully premiums shouldn't rise...but hey who can tell with those sharks?
Sun Alliance said the forensic engineer was still investigating,so I guess he is doing background work on Mercedes.This was the reason that my claims handler gave for not paying out.Even though they knew they had to they were hanging on in case they wouldn't get the money back.Hardly the customers fault or concern is it?At the end of the day Insurance companies are like bookies,sometimes they just gotta pay out.
Regards
Derby Ram


If your insurance company have treated it as a total loss, then as you probably already know, it will be a new policy & premium from the day you get delivery of your new cab, with or without your NCB intact.

BUT DON'T LEAVE IT THERE AND FORGET ABOUT IT!!!

If this is a Mercedes fault, which is something you should be pushing for, then you can bet your bank account that the insurance company will try their best to recover their total loss pay-out to you from Mercedes. If they do recoup their losses from Mercedes, it is at this point that they 'forget' to tell you, because as they put it, 'claims is a different department from underwriting', and that's their excuse.

This will have financial consequences for you if you have lost premium cover that you have already paid for, from the time you insure your new cab until September when your current insurance would have run out. In effect, you would have paid twice for this period & if your NCB is also affected you should have this re-instated if the insurance company recover all their losses from Mercedes.

My advise to you would be to try & get the name of the forensic engineer, his phone number & the company he works for, which may be different from the insurance company. If you get this information keep in touch with him until he has established the cause of the fire. In practice you will have to liaise with him (if you get his details), & the claims & underwriring departmenta of your insurance company.

I know this should all be done for you by the insurance company, but in many, many cases it is not & the insured, you, is the loser.

Good luck!

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Brummie Cabbie.

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Disagree with other members' views;
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 Post subject:
PostPosted: Thu Jul 23, 2009 12:15 pm 
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Joined: Sun Oct 16, 2005 12:07 am
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Location: Hampshire (HC)
And don't forget your claim for loss of earnings while you've been off the road.


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 Post subject:
PostPosted: Tue Jul 28, 2009 10:40 pm 
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Location: Derbyshire
They told me I wasn't entitled to claim for loss of earnings or the hire cab.I am about £2500 out of pocket now.Been so busy with sorting the replacement cab I haven't pressed this yet.Also need to list items I lost in the cab...I can't seem to find my Rolex haha!
If it's proved to be a Merc fault,could I sue them for my loss of earnings?
My broker said the policy would just carry on.Luckily I had protected no claims.
Spoke to Cab Direct today,they are PDIing the cab this week before sending it down to Notts for spray end of next week.Still think it will be best part of a month.Missing the bulk of my airport bookings!
Thanks again,
Regards
Derby Ram

PS Jake Buxton is apparently coming on fine.I see we've just put Sven in his place Notts 2 Rams 3. :D


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 Post subject:
PostPosted: Wed Aug 12, 2009 5:49 pm 
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Joined: Tue Mar 31, 2009 6:23 am
Posts: 624
Location: North Wales
Its simple really they just make it look hard. The vehicle is written off... then Cab Direct is responsible. Your insurance company should just order you another vehicle, and then hit cab direct with the bill + loss of earnings. Cab Direct's insurers should then pay your insurers. Cab Directs insurers then bill Mercedes an equivalent amount. The main thing is that YOU get back on the road ASAP. They can argue all semantics later. Please keep us advised! Good luck.


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 Post subject:
PostPosted: Sun Sep 06, 2009 3:40 am 
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Joined: Mon Jul 13, 2009 11:25 pm
Posts: 186
Location: Derbyshire
HALLELUJAH!
Picked up the replacement Vito yesterday.What a fantastic spray job done by Giacone in Nottingham.Apparently Cab Direct are now sending all Derby/Notts orders there now,which is great news because this Vito has had 3 coats I am told whereas I am guessing Cab Direct only gave it 1 last time.
Just got to get it plated Monday and the show is back on the road! :D
I managed to resist the temptation of a maiden (insured but unplated) voyage to Heathrow this morning,but it was hard!
Regards all
Steve


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 Post subject:
PostPosted: Sun Sep 06, 2009 7:23 am 
Hi Steve glad you got it sorted mate, Giacone in Nottingham are the best round here for work on Taxis, a lot of the lads from round here take their cabs over there.


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 Post subject:
PostPosted: Sun Sep 06, 2009 1:29 pm 
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Location: Twixt Heaven and Hell, but nearest Hell
Jack Tweed has ordered a Lti, said it sounded like it was ideal for him ----

roasting ----- etc ----

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Of all the things ive lost, i miss my mind the most


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 Post subject:
PostPosted: Sun Sep 06, 2009 4:11 pm 
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Location: North Wales
Great result Ram happy cabbying!


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 Post subject:
PostPosted: Sun Sep 20, 2009 11:33 am 
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Joined: Mon Jul 13, 2009 11:25 pm
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Location: Derbyshire
Aaaah,
2 weeks in of sheer pleasure cruising!Already got over 2600 miles on the clock,though they did drive it down from Glasgow.
Need to sort the wing mirror out,the glass appears to have a twitch and one of the rear seats doesn't recline but apart from that happy days are here again.
I seriously recommend this cab to anyone who is considering a new vehicle.
Cheers
Steve


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