grandad wrote:
We have just been to pick up the Dacia. Meter install and Council test on Tuesday, graphics on Wednesday. With a fair wind we could have it on the road by next Friday.
I took the paperwork into the Council on Tuesday. Just had an email to say that the plates wont be ready today. When I rang on Wednesday I was told that the paperwork had not been received by the licensing department. It seems that it takes at least 24 hours plus to get from the reception area to the first floor., less than a 2 minute walk.
I am convinced that the way in which licenses are processed is deliberately slow just to preserve jobs. The whole thing should be done online now and take a few minutes but no, the paperwork is filled in manually and then all the paperwork is scanned into the computer, why? If you want documents to be kept on a computer why not have them filled out on a computer and sent electronically. I suppose that would be to quick though. Why do they have to take a photo copy of all 4 pages of the V5 Registration document when all the details are on page 2. Instead of photo copying the damn thing and then scanning it in, if they need to have it scanned in, why not do this in the first place.
I remember one of the Councillors saying when they were increasing the fees last year that they need to run the department like a business. Well I have news for him, if any business were as wasteful as this they would go out of business.