Taxi Driver Online

TBH that is a good idea but one to keep on the back burner. What I am going to do is to give them every opportunity to put it right, then nobody can accuse me of not doing things the right way.

I will get a letter off to Cabs Direct highlighting the problem and see what their stance is. I have no doubt that there will be more buck passing but I hope to get a result one way or another. As a matter of interest I have kept copies of all e-mails received so far, I have no doubt that they will hang themselves on those alone.

_________________
if you cannot be yourself, then who can you be.

I've never used Cab Direct but I know a few lads who've used them and all have horror stories to tell.

I have received a letter from "Peugeot" and apparently they discussed the issues with the bodyshop that I deal with.

[quote]We have discussed the issues with the Bodyshop at the dealer who advise that they have carried out various adjustments to the door opening mechanism on the vehicle at various points during the course of the warranty. As we have not previously been involved in the events carried out by the dealer and cannot inspect the vehicle we are guided by the assessment of the Peugeot Authorised Repairer and the results of this assessment.

Although we understand your continued concerns over the misalignment of the sliding door mechanism on our vehicle, the dealer is of the opinion that this will continue to be caused by the substantial opening and closing of said doors/s as a result of the commercial activity that the vehicle is subject to. They confirm that there is not manufacturing defect present on the issue reported so therefore we would not be ale to provide any further assistance in this respect.

We can appreciate that this response may not be the desired resolution that you were seeking and we apologize for any inconvenience caused, but in the absence of an actual manufacturing defect we regret that we could not offer any out of warranty assistance towards any necessary corrective work.[quote]

So there you are the normal standard wiggle out reply. Note the words substantial and commercial, and there is me thinking that it was a working vehicle

I spoke to the technician who has been dealing with the problem, and he said no one has spoken to him.

_________________
if you cannot be yourself, then who can you be.

A judge in the small claims court would pi** himself laughing at that one.

_________________
IDFIMH

the E7 is a COMMERCIAL the Expert what its based on is a COMMERCIAL so the use would be COMMERCIAL........ i only bought 1 car from them and never again..... customer service is Cr$p

That is the route that I see my self going "small claims" I have dealt with similar situations in the past, and I just know when someone is stringing me a line. I have still got the original E-Mail from "Cabs Direct" January 2007, who suggested that I stick my Knee into the back of the door and bend it into shape



You could not make it up, could you.

_________________
if you cannot be yourself, then who can you be.