After going through some rather trying times with our local taxi enforcement office lately

over the late application of a "Private Hire Driver" Licence renewal after a computer glitch in our own office. And after jumping through a vast number of hoops for them in respect of getting everything I required together regards New Taxi Medical, New CRB Application (Even though I already hold a current Enhanced CRB with, our County Council Travel & Transport service) , DVLA UK Driver licence check, DSA Hackney Carriage & Private Hire Taxi Driver Assessment Test completed and passed. Please bear in mind here that this applied for PH Driver licence is for me! a man who has been a fully licensed PH Driver continuously since 1995 plus a holder of a Operators Licence since 1999, and a man of good standing and repretation within his own community. It has taken I calendar month for them to produce my replacement / renewed licence. In the mean time because I was without a driver licence for that period of time it has caused my business to falter to such a point as to put my day to day business in a financial predicament which will in turn will take several months to come back from and could on balance cause the forced unemployment of part-time staff members.
They told me this resulting crisis could have been avoided if my licence renewal had been in on time, but what they do not state on the renewal forms they sent to my office 3 months prior to renewal was that it would take at least 4 working weeks to get everything back from the likes of DVLA & CRB, plus the weeks of waiting time to get an DSA Taxi Assessment test slot. In the mean time what they did not fail to do was to take and process my £183.80 licence fee payment within minutes on the day I put in the application 1 month before they handed me my New PH licence. So far I estimate the clerical error my office made in listing the renewal date incorrectly on our computer system has so far in total cost my business over £1000.00 - The most annoying thing about all this is that at no time during the 3 months from when they sent out the renewal documentation did they bother giving my office a courtesy call or email reminder prior to the licence becoming invalid. You would have thought that if these local Taxi departments were worth their salt they would use their data base to flag up scenario's such as this. After all what do we pay our licence fees for, they do not seem to do anything else apart from hampering our businesses with red tape.
On the subject of which Mick Hildreth of GMB is talking about! I find this a much warranted issue to address. Together with other like minded Private Hire Taxi Owners in our region of Broadland, we are in the process of planning to force (with the use of the Freedom of Information Act & the 1976 Mis provisions Act and the help of the FSB legal wing of which we are full members) our local governing body Broadland District Council, to come up with all the figures of monies taking in by them for both PH & HC licensing fees, including Operators fees for the last 10 years. We have worked out that the resulting figure could be in the region of approx £2.3 Million overall. And the purpose of this exercise would be to determine what amount of that money has been used to benefit our businesses over that same 10 year period.
To be honest with you all, I think you all know what the result will be with our findings. It will be contrary to the 1976 Mis Act, and we will find that our local governing body has been using those funds like a "Cash Cow" and would be totally guilty of filtering off £10.000's each and every year for other council lead schemes and practices which bear not relation to the businesses whose paid licence fees have swollen that particular coffer.