Taxi Driver Online

When we were swapping from Mercury to Datamaster, drivers threatened to leave. Within a few days they soon realised it was a good move.

BTW, I reported a slight glitch in the text booking this morning at 7 AM. I had a reply before 10 AM saying problem solved. Just shows which company cares about its clients and its reputation.

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Datamaster don't need a sales team, they have happy customers doing it for them
Nidge for Prime Minister

You should have seen their faces on Wednesday when they came to rip it out, the deciding factor was last Friday night when all the systems went down, the so called support lines we were given weren't being answered, we were paying £160 per month for the privilege.

When they came upto the office they were saying, we'll refund you all what you've paid out for the hardware and we'll refund your support monies you've paid, you can have Mercury 2 for nothing when it's all up and running, basically they were begging us to keep it in. The owner said what part of rip it out don't you understand? He said I want it out, it's shit, take it away "NOW".

Looking deeper into it last night me and a base op came up with this conclusion, Exel pinched all the codes for Mercury from Stuart Harding's Diplomat Navigator, this had a solid working platform which Stuart and Jason Cole worked hard to tweak, Exel thought they were being clever by trialing Mercury, Exel have never built software from the bottom up until Mercury 2. The monkys at Exel have failed big time and my oh my have they failed.

The other test sites have also ripped Mercury 2 out and gone elsewhere.

I had the MD of excel phone me up yesterday offering to look into altering the software to get round the issue of having to enter a license key every 6 weeks I was offered tyhe chance to upgrade to mercury 2 but I politely declined It does sound as if they have woken up and realised they have to up their game to hang on to customers

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

"DO NOT DOWNGRADE TO MERCURY 2".

I have no intention of although it is less of an issue as we are very old fashioned and use radios the software is these days used to keep track of account work and advance bookings

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

They want test sites for Mercury 2, the test sites they had have all ripped out and gone back to Mercury 1 or have gone to other firms.

They want test sites for Mercury 2, the test sites they had have all ripped out and gone back to Mercury 1 or have gone to other firms.