Taxi Driver Online

hi
regarding the e7 i must say the vehicle is good, warranty is superb, when going into london loads of intrest from london cabbies
however as they say buyer beware, the after sales service is pre historic had your money now go away. still have issues with the vehicle that need sorting. if you wish to hear more please give me a shout

Hello 'aitch', what have Cab Direct said about their pre-historic after sales, because if it ain't good enough, then they need to sort it.

If it's in a mess now, then they had better sort it out by the time they are allowed in London. The chaps there are pretty unforgiving, so it they don't get it right soon, then they will pay for it in the long term.

Alex

would you believe it is three weeks today since i last spoke to the problem solver @ cab direct regarding my perspex partition coming away (it,s stuck on with double sided tape) they seemed shocked
i also mentioned that they had failed to pay for the seat belts to be replaced and for someone to try & solve the problem of continual heat into the passenger section
also the promissed compansation for late delivery
perhaps i will give them another call later today
watch this space

Good idea, and perhaps mention that we are debating the subject on here , and are very much looking forward to finding out how they sort out their problems.

Alex

So will the BBC who have run a programme about Cab Directs appalling customer service record. See Andy Fosher in Retford, he summoned the BBC programme Watchdog to investigate the problems he was having with Cab Direct and his E7. It's due to be screened in the early part of the new year.

I look forward to that, and to see what Cab Direct have to say on the matter.

But if it goes the usual 'Watchdog' way, they will say "that we sell loads and have very few complaints, this shouldn't have happened and we have put procedures in place, to make sure it doesn't happen again".

Then everyone says thank you, and into the ether goes the problem.

Alex

Oh Alex! Some would call you a cynic.

I must be one too.

_________________
There is Significant Unmet Demand for my Opinion.

Cab Direct aren't the only company selling taxis based on the Peugeot. Voyager in Crewe offer all 3 marks now (ie Peugeot, Citroen, Fiat). Found them very helpful, vehicle cheaper, quality loads better than E7, nicer people to deal with!

That's good to hear Bob.

But does anyone know if any of the WAV makers/converters have airbags and ABS as standard?

Or do they all think that these safety items are luxuries?

No Andy I don't think they do, the new Mondeos do though

well sorry i have not got back,more probs driving pob m25 jct m40 notice lack of response to go faster pedal manage to limp into t4 departures (keep customers happy ) 10:25 phone peugeot assist they send man from rac 30 minute wait impressed, man looks under bonnet uhm removes fuel cap sniffs it (fetish should of checked my glove box) sorry guv cant touch it get you recovered,receive text mssg from on time will be with you 13:59-14:29 .fighting off traffic wardens busting for a leak (no sir you cant leave your vehicle) .finally get uplift 15:45 too late back into hertford for garage dropped off e7 this morning now waiting for diagnostics how do the ad go WANT TO KNOW WHY THIS VEHICLE EARNS MORE THAN YOU if anyone do know can you let me in on the secret will keep you posted
regards andy (aitch)

unbelievable as i logged out garage called to say vehicle was ready damm just taken delivery of vw caravelle,informed by garage only problem was cable came out of a clip,so remember the rac cant touch this but they dont mind sniffing your cap .still waiting on cab directs input

We had 3 last year never again. Paid £22,000 for each of them got £7,625 on PX. We are currently trying to turn the fleet into a Skoda fleet, the Taxi Centre look after us well. Last week we had 6 Skoda Superbs delivered from Glasgow on time, 4 year warranty, full tank of Fuel on each car, can't fault them keep up the good work guys.

bingo line or full house
i think we should go for line at the moment
please explain
cab direct have made contact promised to resolve the issues after i pointed out they were subject on this forum(sounds like watchdog excuse) they do not agree 100% with what is being said but now they know lets wait and see what happens, can they improve and get full house

Peugeot/Citroen/Fiat now come with airbag as standard (driver). ABS still an extra (just checked with Voyager - have all 3 marques in stock and will take their own vehicles back in on part ex.)