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PostPosted: Sat Apr 18, 2015 7:26 am 
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toots wrote:
Sussex wrote:
toots wrote:
So explain to me again why I need a local office when I could have been on the bloody moon for all they cared so long as they have a phone number to ring :wink:

You don't have an unlimited amount of cash and lawyers to fight stupid rules, that's why.


Very funny :lol: My point is seeing as no public are allowed to enter my office and I'm not allowed to advertise I'm there are the public any the wiser as to where they're ringing?


But the council do, and the licensing officer can visit if needed, be difficult if your on the bloody moon:-) being on the moon he would have no jurisdiction, you could just give him a moony:-) is that a good thought?


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PostPosted: Sat Apr 18, 2015 9:49 am 
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toots wrote:
Very funny :lol: My point is seeing as no public are allowed to enter my office and I'm not allowed to advertise I'm there are the public any the wiser as to where they're ringing?

Pretty dam certain the public couldn't give a monkeys.

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PostPosted: Sat Apr 18, 2015 10:43 am 
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Sussex wrote:
toots wrote:
Very funny :lol: My point is seeing as no public are allowed to enter my office and I'm not allowed to advertise I'm there are the public any the wiser as to where they're ringing?

Pretty dam certain the public couldn't give a monkeys.

Until something goes wrong.

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PostPosted: Sat Apr 18, 2015 5:21 pm 
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grandad wrote:
Sussex wrote:
toots wrote:
Very funny :lol: My point is seeing as no public are allowed to enter my office and I'm not allowed to advertise I'm there are the public any the wiser as to where they're ringing?

Pretty dam certain the public couldn't give a monkeys.

Until something goes wrong.


It doesn't matter so long as they get good after sales/journey service the public won't care

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PostPosted: Sat Apr 18, 2015 5:30 pm 
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toots wrote:

It doesn't matter so long as they get good after sales/journey service the public won't care

You must be right, all the complaints about the UBER service must be made up so they don't need customers to contact them.

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PostPosted: Sat Apr 18, 2015 5:33 pm 
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grandad wrote:
toots wrote:

It doesn't matter so long as they get good after sales/journey service the public won't care

You must be right, all the complaints about the UBER service must be made up so they don't need customers to contact them.


Ffs it doesn't matter where they are if they aren't answering the phone and resolving customers issues. They could be next door but if they don't answer the phone or the door what use is it :roll:

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PostPosted: Sat Apr 18, 2015 5:38 pm 
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toots wrote:
grandad wrote:
toots wrote:

It doesn't matter so long as they get good after sales/journey service the public won't care

You must be right, all the complaints about the UBER service must be made up so they don't need customers to contact them.


Ffs it doesn't matter where they are if they aren't answering the phone and resolving customers issues. They could be next door but if they don't answer the phone or the door what use is it :roll:


No need for motoring insurance either then based on the "Don't worry if there is a problem We'll take care of it ideology"


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PostPosted: Sat Apr 18, 2015 6:44 pm 
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silvercab wrote:
No need for motoring insurance either then based on the "Don't worry if there is a problem We'll take care of it ideology"


What a crock, it's not even what I said ffs. The point about Uber not answering their phone was it wouldn't matter where their offices where if that's what they are going to do. If they have cars and an office in Bolton but don't answer the phones to customer complaints what's the difference if the office is in Liverpool and they don't answer the phone? It is not necessary to have an office in every area that a company works providing they have good customer service, if they don't have good customer service they could have 100 offices it'll still be crap customer service. At no point did I say "Don't worry if there is a problem We'll take care of it". You don't have to based in every town to resolve problems. It's another of those restrictive practices that everybody likes to use when it comes to ph, what if the customer used a taxi app and had a problem, where's their office?

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PostPosted: Sat Apr 18, 2015 11:34 pm 
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toots wrote:
silvercab wrote:
No need for motoring insurance either then based on the "Don't worry if there is a problem We'll take care of it ideology"


What a crock, it's not even what I said ffs. The point about Uber not answering their phone was it wouldn't matter where their offices where if that's what they are going to do. If they have cars and an office in Bolton but don't answer the phones to customer complaints what's the difference if the office is in Liverpool and they don't answer the phone? It is not necessary to have an office in every area that a company works providing they have good customer service, if they don't have good customer service they could have 100 offices it'll still be crap customer service. At no point did I say "Don't worry if there is a problem We'll take care of it". You don't have to based in every town to resolve problems. It's another of those restrictive practices that everybody likes to use when it comes to ph, what if the customer used a taxi app and had a problem, where's their office?

The difference is that if they have a local office licensed by the local authority then ultimately they will be answerable to that local authority. It aint rocket science!

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PostPosted: Sat Apr 18, 2015 11:40 pm 
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grandad wrote:
toots wrote:
silvercab wrote:
No need for motoring insurance either then based on the "Don't worry if there is a problem We'll take care of it ideology"


What a crock, it's not even what I said ffs. The point about Uber not answering their phone was it wouldn't matter where their offices where if that's what they are going to do. If they have cars and an office in Bolton but don't answer the phones to customer complaints what's the difference if the office is in Liverpool and they don't answer the phone? It is not necessary to have an office in every area that a company works providing they have good customer service, if they don't have good customer service they could have 100 offices it'll still be crap customer service. At no point did I say "Don't worry if there is a problem We'll take care of it". You don't have to based in every town to resolve problems. It's another of those restrictive practices that everybody likes to use when it comes to ph, what if the customer used a taxi app and had a problem, where's their office?

The difference is that if they have a local office licensed by the local authority then ultimately they will be answerable to that local authority. It aint rocket science!


The difference is a figment of your imagination, I never said they shouldn't be licensed by the local authority that they work in, be that 1 or 101 so ultimately they will still be answerable to the local authority just like all the taxis that work with an app and no office

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PostPosted: Sat Apr 18, 2015 11:44 pm 
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take this sh*t away from LA's - they're clueless

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PostPosted: Sat Apr 18, 2015 11:50 pm 
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captain cab wrote:
take this sh*t away from LA's - they're clueless


Who would you suggest?

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PostPosted: Sun Apr 19, 2015 12:11 am 
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toots wrote:
captain cab wrote:
take this sh*t away from LA's - they're clueless


Who would you suggest?


apart from me?

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PostPosted: Sun Apr 19, 2015 12:23 am 
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captain cab wrote:
toots wrote:
captain cab wrote:
take this sh*t away from LA's - they're clueless


Who would you suggest?


apart from me?


Yep :lol:

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PostPosted: Sun Apr 19, 2015 12:26 am 
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toots wrote:

Yep :lol:


ffs your all for the mongs taking control :lol:

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