thedispatcher wrote:
No agenda, don't we all want to know the system that gives the least hassle. I have worked with 4 different systems, Auriga, Mercury, Cabmaster and Autocab, all are great when they do what they suppose to do but when they go wrong, it is just crazy, whatever system is in place, going to old fashioned radio is just not as easy as the old days because the o;d days, everything was in place for pen and paper dispatch but swopping in an instant from PC to paper, no screen, drivers screaming, no pens even... it is impossible...there needs to be a system in place that if it goes down...your work is still visible, without seeing the work already booked in, your time is spent playing catch up when they ring to complain...some sort of mirror image is required that would not disappear if the system crashed.
I think we would all like that, so as I say, no agenda, just that some things are too good to be true especially from salesmen
all suppliers should have mirror servers, everything backed up on a different server ready to swap over in a flash
and bases need to consider what happens the mains leccy goes off, you cant blame Mercury for that