Taxi Driver Online

UK cab trade debate and advice
It is currently Fri Apr 19, 2024 4:59 am

Board index » General » Licensing and legal

All times are UTC [ DST ]



Post new topic Reply to topic  Page 1 of 1
  [ 9 posts ] 
  Print view Previous topic | Next topic 
Author Message
edders23
 Post subject: Is this best practice ?
PostPosted: Tue May 16, 2017 8:21 pm 
Offline
User avatar

Joined: Sat Apr 01, 2006 11:47 pm
Posts: 19186
Location: Stamford Britains prettiest town till SKDC ruined it
our council leaves you a voicemail message to tell you your plate or badge is ready for collection. This has happened to me the last 4 times when i was unaware a voicemail had been left and ended up not realising plate was ready for over a week as voicemail didn't appear until I got a message from mobile phone company telling me it was about to be deleted

I don't think that that is a "best practice" way to go about things I think they should either ensure they speak to you in person or email you. I doubt this is covered in any government guidance but is there any way to get this practice changed ?

_________________
Taxis Are Public Transport too

Join the campaign to get April fools jokes banned for 364 days a year !
Top
 Profile  
 
Sussex
PostPosted: Tue May 16, 2017 8:25 pm 
Offline
User avatar

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 54026
Location: 1066 Country
I think a voice recorded call could be taken as good service.

Nothing stopping a driver calling in and asking if their stuff is ready.

_________________
IDFIMH
Top
 Profile  
 
heathcote
PostPosted: Tue May 16, 2017 11:11 pm 
Offline

Joined: Mon Jan 18, 2016 7:56 pm
Posts: 2469
edders23 wrote:
our council leaves you a voicemail message to tell you your plate or badge is ready for collection. This has happened to me the last 4 times when i was unaware a voicemail had been left and ended up not realising plate was ready for over a week as voicemail didn't appear until I got a message from mobile phone company telling me it was about to be deleted

I don't think that that is a "best practice" way to go about things I think they should either ensure they speak to you in person or email you. I doubt this is covered in any government guidance but is there any way to get this practice changed ?



If you are renewing your badge all councils should issue it when you apply in person.
If you are renewing your vehicle license,when you go to get your vehicle tested the plate should be ready to issue on confirmation the vehicle passed.
Top
 Profile  
 
wannabeeahack
PostPosted: Wed May 17, 2017 11:01 am 
Offline

Joined: Tue Apr 29, 2008 4:06 pm
Posts: 24131
Location: Twixt Heaven and Hell, but nearest Hell
Mrs Cockwomble left me a VM saying my badge was ready for collection


close but no coconut..........she meant plate

_________________
Of all the things ive lost, i miss my mind the most
Top
 Profile  
 
Midlife martyr
PostPosted: Wed May 17, 2017 11:41 am 
Offline

Joined: Sun May 24, 2015 8:55 pm
Posts: 479
I get a text message telling me when I have a voice mail doesn't everybody?
Top
 Profile  
 
wannabeeahack
PostPosted: Wed May 17, 2017 12:08 pm 
Offline

Joined: Tue Apr 29, 2008 4:06 pm
Posts: 24131
Location: Twixt Heaven and Hell, but nearest Hell
Midlife martyr wrote:
I get a text message telling me when I have a voice mail doesn't everybody?


i do but a VM doesnt always work .. a local leaves me a VM assuming she has a booking...

_________________
Of all the things ive lost, i miss my mind the most
Top
 Profile  
 
edders23
PostPosted: Wed May 17, 2017 8:05 pm 
Offline
User avatar

Joined: Sat Apr 01, 2006 11:47 pm
Posts: 19186
Location: Stamford Britains prettiest town till SKDC ruined it
Midlife martyr wrote:
I get a text message telling me when I have a voice mail doesn't everybody?



no very hit and miss on this last occasion I only knew about the VM when i got a text telling me it was about to be deleted

_________________
Taxis Are Public Transport too

Join the campaign to get April fools jokes banned for 364 days a year !
Top
 Profile  
 
trotskys twin
PostPosted: Sat May 20, 2017 4:30 pm 
Offline
User avatar

Joined: Wed May 23, 2012 7:24 pm
Posts: 6755
edders23 wrote:
Midlife martyr wrote:
I get a text message telling me when I have a voice mail doesn't everybody?



no very hit and miss on this last occasion I only knew about the VM when i got a text telling me it was about to be deleted


Treated like unorganised MUGS because you are ffs it aint rocket science is it YOKEL :wink:

_________________
All posts by this contributor are made in a strictly personal capacity

I AM PROUD TO BE A CITIZEN NOBODY'S SUBJECT http://www.republic.org.u

F88K EM ALL WHAT GOES AROUND COMES AROUND

BOOZE BOOZE BOOZE
Top
 Profile  
 
wannabeeahack
PostPosted: Sun May 21, 2017 9:30 am 
Offline

Joined: Tue Apr 29, 2008 4:06 pm
Posts: 24131
Location: Twixt Heaven and Hell, but nearest Hell
trotskys twin wrote:
edders23 wrote:
Midlife martyr wrote:
I get a text message telling me when I have a voice mail doesn't everybody?



no very hit and miss on this last occasion I only knew about the VM when i got a text telling me it was about to be deleted


Treated like unorganised MUGS because you are ffs it aint rocket science is it YOKEL :wink:



[edited by admin]

_________________
Of all the things ive lost, i miss my mind the most
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 9 posts ] 

Board index » General » Licensing and legal

All times are UTC [ DST ]

Who is online

Users browsing this forum: No registered users and 145 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group