Taxi Driver Online

CABBIE HELL Glasgow private-hire driver sacked after ‘locking terrified female passenger in car and demanding extra cash’

The private-hire was dismissed from City Cars after footage of the frightening ordeal was posted on Facebook

A GLASGOW private-hire driver has been sacked following reports he locked a female passenger in his car and demanded extra cash.

The private-hire driver was dismissed from City Cars after footage of the terrifying ordeal was posted on Facebook.

In the clip, the young female, who does not wish to be named, booked a private-hire car in advance from Clydebank to Neilston on Saturday night, agreeing a charge of £20.

She can heard getting more impatient with the driver who she is trying to give directions to and is heard saying to him: “Yeah, you’re back that way.”

Trying to justify the increased fare, the driver replies to her: “My friend, 17 miles I drive.”

At this point the operator, who is also heard becoming increasingly impatient states: “It is not 17 miles, that’s what I’m saying to you, it is 14 miles.

“So if you take her a long way you can’t charge the lady for that.”

Throughout the video, all that can be seen are the passenger’s legs and the back seat of private-hire car in the darkness.

The driver can be heard stopping the car and demanding she pay him upfront as she pleads with him to “go”.

The pair can be heard shouting at each other to the point where the operator tells the driver to stop arguing and take the passenger home.

Even then, the driver threatens to call the police.

Thankfully, the driver eventually took the passenger home and charged £20.

The young female posted the mobile phone video of the frightening exchange as a warning to other passengers.

City Cars today confirmed the incident had happened and said the driver had been dismissed.

A spokesperson said: “City Cars Management were shocked at hearing of the driver’s actions on Saturday night.

“We dealt with the incident immediately upon hearing the complaint and the driver no longer works for the company.

“We have reported him to Glasgow City Council and have advised the customer to do so also.

“At the time of the incident the driver was reminded by our Operator of City Cars’ zero tolerance policy of never allowing over charging but took it upon himself to attempt to violate this.

“City Cars do not in any way condone the actions of the driver in this isolated incident.

“We have spoken to the customer and extended our apologies and assurances that this will never happen again.”

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Think of how stupid the average person is, and realize half of them are stupider than that.
George Carlin

Some drivers really are their own worst enemies.

If the quote is wrong it's the firm's fault, trying to mug off punters is not the correct way forward.

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IDFIMH

regular occurrence round here but no complaint ever gets anywhere as they are immediately quashed on racism grounds

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

Ditto here!
We have a new guy here came across from PH, told the PH firm he doesn't do hotel pick-ups or school runs! Thing is, the school runs weren't contracts, just picking parents up to/from school with kids, paying cash. Now He's cherry picking jobs on the ranks all the time, telling them it's not far they can walk. Problem is customers won't complain officially and don't want the hassle. He refused a wheelchair job the other week but again, the customer wouldn't complain because the next cab took them. I had "words" with him, his excuse for not taking the wheelchair ? "I didn't know I had a ramp"! It makes a mockery of the NVQ/BTEC lark. I have spoken to the council and they have spoken to him over the issue, there seems to be a language barrier between him and the customers. ??? The council have said they will take action if they receive a "credible" complaint.