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PostPosted: Wed Aug 26, 2026 7:27 am 
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...and the rest.

But it's a while since there's been one of these articles.

And if only it was so easy to complain to your council about something or other and get them to crack the whip like this :-o


Swale council slammed for ordering iCars taxis to remove Remembrance poppies and Royal British Legion stickers from cars

https://www.kentonline.co.uk/sheerness/ ... -a-344322/

A local authority has been lambasted for ordering a taxi firm to take Remembrance poppies and ‘Lest We Forget’ signs off its vehicles.

Swale council contacted iCars boss Neil McLennan on Monday afternoon to tell him to ditch the items honouring those who served in the armed forces.

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Image: Kent Online

The 55-year-old says he was stunned by the instruction - a feeling shared by Sittingbourne and Sheppey’s MP and a prominent borough and county councillor.

A licensing officer phoned Neil after receiving a single complaint about advertising on his wheelchair accessible cab - telling him he was using unpermitted “advertising”.

The magnetic sticker, featuring military vehicles, a Union Flag and the phrase Lest We Forget, was under the rear number plate while the poppy was on the grill of the Ford Freedom, named Connie.

Neil, who operates out of Kings Road, Minster, says the stickers and poppies have been on some of his fleet of 11 cabs for around four years.

He said: “I was in disbelief when I received the phone call. I just thought it was ridiculous and I was disgusted.”

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Images: Kent Online

The dad-of-three says he tried to explain the items were in place to raise awareness for the Royal British Legion (RBL), but the council officer would not budge.

Swale’s rules state that cabs are allowed to display the company telephone number, email address and fleet car number along the bottom of the rear window with a maximum height of 50mm.

No other advertising, including radio stickers, football stickers or any other signs are permitted.

Neil, who started his business 11 years ago after being a taxi driver himself, added: “We took them off 10 minutes after the call but told the council I was going to go public with what they had told me.

“It’s shameful. I am not a veteran but feel strongly about supporting those who have fought to protect us. That came from when I met veteran Simon Weston [who was badly burnt in the Falklands Conflict].”

Lining up behind the company boss, Cllr Richard Palmer (Ref) says he is writing to council chiefs demanding an urgent explanation.

Himself a former soldier who served in Northern Ireland, he feels offended by the decision.

He said: “It is absolutely disgraceful that a council would order people to remove such things which honour those who served. The council should apologise.”

Meanwhile, MP Kevin McKenna (Lab) said: “Veterans gave so much to defend the freedoms we enjoy today, so it is disgraceful Swale council is asking iCars to remove the poppy from its taxi fleet.

“iCars has proudly supported this cause for three years, while doing incredible work for the Island, providing an important, reliable taxi service for everyone and an invaluable service for people with disabilities.

“They do not deserve to be penalised in this way. I have written to the council urging them to reverse this decision, and I’ll be doing everything I can to help find a fair resolution.”

Along with the poppies and RBL stickers, Neil was also told to peel off names from his cabs.

These are used to make it easier for people with dementia, learning difficulties or disabilities to know what car is picking them up.

He added: “The council should change their policies so the RBL stickers and poppies are allowed. I hope they see sense and reverse their mad decision.

“I would like to know why someone complained. I would ask them what their problem is with supporting our veterans?”

The council has withdrawn its demand for the name stickers to be removed.

A spokesman said: “Our licensing team has been allowing the use of the poppy and Royal British Legion sticker on iCars’ taxis.

“However, following a complaint, we checked the use against our policy, and it is not permitted under our Hackney Carriage and Private Hire Licensing Policy.

“The policy was most recently updated and agreed in 2025 by our licensing committee and policy and resources committee, following a public consultation which included feedback from the taxi industry.

“The issue is not about the poppy or the Royal British Legion, which the council supports, but the fact that we received a complaint that the vehicle was not complying with our policy.

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Image: Kent Online

“We are aware that iCars has removed the sticker and poppy, and we are scheduling a licensing sub-committee meeting to discuss [its] request for an exemption from policy.

“The next licensing committee meeting will also look at the policy to make sure that there is clarity on this issue.”

Meanwhile, a Facebook post from Neil about the matter had received almost 200 comments at the time of writing.

Jamie Collins said: “Swale council should be focusing on giving people better services rather than worrying if some people may be offended. Who exactly would be offended?”

Jackie Constable said: “[It’s] disgraceful that someone has complained. This is not an advertisement; it’s showing respect to those who fought for our freedom. [It’s] so wrong on every level.”

And Wendy Hiller added: “Disgraceful request by the council. Let’s hope this gets resolved and poppies go back on your vehicles. Why has the council stated this is advertising?”


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PostPosted: Wed Aug 26, 2026 9:06 pm 
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Who at the council actually thought this would end well? #-o

There is/was nothing stopping the council from allowing these stickers pending a change of policy.

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PostPosted: Sun Aug 30, 2026 6:33 pm 
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Who would have thought this would have caused grief? :-s

Swale council to hold urgent meeting over taxi poppy ban after staff face ‘disgraceful’ abuse

https://www.kentonline.co.uk/sheerness/ ... an-344514/

A council is set to hold urgent talks over letting taxis display poppies and ‘Lest We Forget’ stickers after staff were abused over the phone and online.

Swale council faced major backlash after it told iCars boss Neil McLennan to remove the items honouring those who served in the armed forces from his cabs.

A licensing officer phoned the 55-year-old on Monday (August 24) after receiving a single complaint about advertising on his wheelchair accessible taxi - telling him he was using unpermitted “advertising”.

Swale’s rules state that cabs are allowed to display the company telephone number, email address and fleet car number along the bottom of the rear window with a maximum height of 50mm.

No other advertising, including radio stickers, football stickers or any other signs are permitted.

The authority is now set to hold an urgent meeting on whether to temporarily amend its licence rules to allow remembrance emblems to be displayed on taxis.

It had originally said it would discuss the matter in October but due to concerns about council staff safety, it has moved to Tuesday, September 1.

The council confirmed that officers have received abuse and threats.

It is understood these were made online and over the phone.

In council documents, the authority said: “The proposed changes are required in response to emerging concerns regarding the safety and welfare of council staff and members arising from public complaints and interactions associated with the operation of the current policy.

“Delaying consideration until the next available meeting would expose staff and members to an unacceptable level of risk and could hinder the council’s ability to take timely and appropriate measures to safeguard employees and members.”

Dad of one Neil, whose firm operates in Sittingbourne and Sheppey, says while it is “good news” that the council is looking at changing its rules, it is “disgraceful” that staff have been subject to abuse.

He told KentOnline: “An amendment to the policy is exactly what is needed.

“There was an issue, and it needed to be fixed, and it will be fixed.

“But there’s no way we would condone staff’s well-being and safety being threatened. It’s awful.”

Swale councillors have been abused during other recent controversies.

In December they were subject to verbal abuse during a debate about asylum seekers at the council offices.

Cllr Lloyd Bowen (Con), who is vice-chairman of the urgent decisions committee, said: “Debate and discussion is always good, but when it starts leading to threats and abuse it’s not acceptable.

“We have had the example of when we had issues in council chamber in December and we were literally in the firing line. We should be better than this.

“[In this case] councillors agreed on the policy and the officer was just doing their job in upholding it. It should be an easy fix on Tuesday.”

The meeting will take place at Swale House in Sittingbourne at 4.30pm.

If the temporary change is made, the council’s licensing committee will vote on whether to make it permanent in October.

Swale council confirmed that staff had been abused but did not comment further.

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PostPosted: Tue Sep 01, 2026 8:05 pm 
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Guessing most of the councillors and officials are still on holiday. :-k

Swale council U-turns on taxi poppy ban after backlash over ‘Lest We Forget’ stickers

https://www.kentonline.co.uk/sittingbou ... il-344589/

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A council has U-turned on a controversial decision which stopped taxi drivers displaying poppies and “Lest We Forget” stickers on their vehicles.

Swale council has unanimously agreed to temporarily change its licensing policy after iCars boss Neil McLennan was ordered to remove the remembrance emblems from his fleet.

The decision sparked a major backlash, with licensing officers and councillors subjected to abuse and threats, prompting the authority to call an urgent meeting on Tuesday afternoon (September 1).

Cllr Simon Clark (Lab), chairman of the licensing committee, said: “I’ve been quite traumatised over the last week with the amount of the keyboard warriors posting abuse towards our licensing officers and towards myself as Chair of the Licensing Committee.

“I actually turned my phone off on Friday night and I didn’t turn it back on until this morning because I was fed up with reading all the abuse that was coming over on social media and email.”

The row began after a licensing officer contacted Mr McLennan following a single complaint about one of his wheelchair-accessible taxis.

The 55-year-old, whose company operates in Sittingbourne and Sheppey, was told the poppies and “Lest We Forget” stickers were not permitted under the council’s rules on advertising and signs.

Swale council had originally planned to review the issue in October, but brought the matter forward amid concerns about the safety and welfare of staff and councillors.

At the urgent meeting, members unanimously backed a temporary amendment allowing remembrance displays on licensed vehicles.

Introducing the report, a council officer stressed no employee had ever been against poppies or remembrance displays and said the issue concerned how the existing Hackney Carriage and Private Hire Licensing Policy 2025 to 2030 had been applied.

The rules restrict advertising and other signs on licensed taxis and had been interpreted as preventing material not directly related to the operator or vehicle.

The temporary change means approved remembrance displays, including Royal British Legion poppies and other recognised Armed Forces commemorative symbols, will not be treated as third-party advertising.

They must be non-commercial, must not obscure required vehicle signage or visibility and must be appropriately maintained.

Cllr Dolley Wooster (Lab) welcomed the review and said policies should not be “a dusty document that sits on a shelf somewhere” but should be tested to make sure they work.

She also questioned limiting the exemption to particular versions of the symbol.

She said: “The poppy doesn’t solely sit with the British Legion.

“If people want to display a poppy, it doesn’t have to be the Royal British Legion poppy.

“That is their absolute right, and that is how they show that they are supportive of Remembrance.”

Cllr James Hunt (Con) raised concerns about creating an exemption for one particular cause when other charitable displays could face the same problem.

He said: “For instance, Red Nose Day. People put red noses on their cars.

“Is that something that’s going to then come up to, well, that’s not mentioned in the policy, so they can’t have that?

“It needs to be looked at really clearly on exactly what needs to go into these changes and make sure that there is something overall that can be done and not just single out that this one particular thing can be allowed.”

Cllr Clark, who has supported Armed Forces Veterans Breakfast Clubs in Sittingbourne and on Sheppey, also said he did not believe remembrance material should be displayed throughout the year.

He said: “I don’t hold with having poppies, or Lest We Forget, or any other form of remembrance stickers or paraphernalia being displayed 24/7, 365.

“I appreciate some people might feel differently, but my view is that it should be just for that set period.”

He said this should run from the launch of the Royal British Legion’s Poppy Appeal until Armistice Day.

Cllr Hannah Perkin (Lib Dem) said: “Nobody should come to work and feel frightened by members of the public.”

She described remembrance as “a deeply personal and private thing” before criticising some of the reaction to the controversy.

Cllr Perkin added: “What I’ve seen over the last week has been, in lots of ways, an attempt to use commemoration as a competitive tool for public shaming and as a display of being more patriotic than others.

“I think that kind of use of commemoration and the poppy, and indeed any other commemorative paraphernalia, misses the entire point of the symbols that are being used.

“I’ve been really horrified by some of the rhetoric that has happened over the last week, and I think there are certain people who need to give their heads a bit of a wobble.”

Cllr Christine Palmer (Reform), who was a member of the committee which approved the revised licensing policy in July last year, said she would not have supported the provision had its implications for remembrance material been clear.

She said: “In my view, advertising refers to material that promotes a commercial business, product or service for profit.

“I do not consider charitable, commemorative or remembrance materials, such as the Royal British Legion emblem, poppies or wording such as ‘Lest We Forget’, to fall within that definition.

“Had that been on there, I would not have supported the provision for that to be included in the policy.”

Cllr Peter MacDonald (Reform), an Armed Forces veteran who looks after around 260 war and Ministry of Defence graves on the Isle of Sheppey, also backed the change.

He said: “The Royal British Legion work doesn’t stop round about Remembrance, and this is a way of actually getting people to think.”

The licensing committee is due to consider the wider policy in October, but any permanent amendment will then have to go before the Policy and Resources Committee.

Cllr Lloyd Bowen (Con) questioned whether an extraordinary meeting could be held rather than waiting for its scheduled November meeting, which would fall during the Remembrance Appeal period.

He said: “The quicker we get this done and dusted, the better it will be for everyone.”

Council chiefs confirmed the temporary amendment will remain in place until Policy and Resources makes a final decision.

Cllr Monique Bonney (Ind) proposed moving to the vote, which was seconded by Cllr Bowen.

Both recommendations were passed unanimously, meaning remembrance emblems can now be displayed on Swale-licensed taxis while the wider policy is reviewed.

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PostPosted: Tue Sep 01, 2026 8:11 pm 
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You don't need a new policy; what you need is a bucket of common sense.

For all these things, from poppies to football flags, the policy should be to turn a blind eye.

People complain about everything all the time.

But this sad episode, which must have cost a few quid to sort, is evidence that complaints do not always have to be addressed; they can be merely noted.

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