T. wrote:
When the Cordic system came out about 3 years ago the PMR camp said it was just a gimmick, using a computer toy to run a taxi company, etc,. How quickly things change, every despatch system company is trying to catch up, either with their own GPRS system or adapting the PMR, or a hybrid of both. Technology is moving at a spectacular rate, Cordic certainly stimulated a growth spurt in developement. I was looking for a system about that time, all the major players Auriga etc would not even consider talking to me because I was looking for a system that would work for a small, even micro, taxi company, we had 8 cars. Cordic were sceptical at first but were prepared to look at the possibilities they were never dismissive or off-hand. They realised small companies can grow and did not want to offend or alienate a potential future customer. They trimmed their system to the minimum fully working option and we agreed a budget. The biggest difference between Cordic and the others that did talk to me was, at Cordic I spoke to technicians and developers not salesmen. Cordic work with their customers, the service and back-up is outstanding. In 3 years we have not lost a single shift, the longest down time is about 2 hours, every element is backed up, built in redundancy. If broadband fails, autoswitch to dial-up, GPRS failure, autoswitch to GSM etc. these failures and outages are very rare but are accounted for in the set up. PMR is reliable, but sets fail, mic's break, repeaters fail, no system is 100 % reliable but in our experience Cordic wins hands down on reliability. The system is easy to use and infinately expandable, Cordic is the benchmark for all taxi despatch systems PMR or GPRS.
Who is your network provider and which handsets/pda's do you use?
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