Taxi Driver Online

So if the passengers refuses/can’t pay cash, and you refuse the the fare, then you are in breach of your license conditions by refusing the fare without a reasonable excuse. I think your LA would take a dim view of this especially in the current climate.

The original question was “can a driver set a minimum card payment” the answer is No, not in a Hackney. If a driver wants to work outside the regulations then he can, I prefer to work inside them.

So if the passengers refuses/can’t pay cash, and you refuse the the fare, then you are in breach of your license conditions by refusing the fare without a reasonable excuse.

The original question was “can a driver set a minimum card payment” the answer is No, not in a Hackney. If a driver wants to work outside the regulations then he can, I prefer to work inside them.

Can a Driver set a Minimum Card payment e.g. £5 etc ?

So anyway, back to the original post.

Can a driver set a minimum payment?

To answer a question with a question, why would a driver want to set a minimum payment?

To my mind, a driver either accepts card payment, or they do not accept card payment.

So card payment companies charge around 1.5% for their service, whether the fare is £3 or £300.

So why do (some of) you think a minimum charge is a reasonable thing to add on.

Whatever happened to customer service?

Doesn’t answer the question grandad.

We spent ages looking into the possible benefits verses the problems of using card machines. Some of our drivers were very reluctant, as they were when we decided to go to fixed prices that the customer is given before the journey. In the end we went with the machines and i have to say that from a company point of view, it was the best move we have made this year. Obviously it has had an impact on tips to the drivers.
Due to jobs now being on fixed prices we don't currently have any waiting time on jobs but as the drivers are on hourly pay this does not impact their earnings, the company takes the hit.
The way we work now has cost us a couple of drivers but to be honest they were the ones who didn't declare their income to the tax man or claimed benefits that they shouldn't have claimed and in one case we had reports of the driver charging what he liked at certain times and he also passed our work to his friends. So that was no real loss.

Grandad I am intrigued!

The drivers are on an hourly rate.

You are setting the fares that they have to charge.

They are responsible for declaring their income to the tax man.

Are they self-employed, running their own business, or are they employees?

Our drivers are employees on PAYE, holiday pay, pension, sick pay and everything else that goes with being an employee. At the moment most are on flexible furlough, including me.