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 Post subject: YOUR OPINIONS PLEASE
PostPosted: Mon Sep 29, 2008 9:01 pm 
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Location: Wirral
We have a contract with the local health authority. Previously we waited outside the hospital for the patients to arrive and we would then take them where they had to go (usually home). We've now been told that we have to go into the hospital and collect the patient from the ward. My concern is if I was to do this and had an accident with the patient between the ward and my vehicle would I be insured. The other question is what am I supposed to do if I have more than one patient that has to be wheeled out in a wheel chair. Is it right we are cheaper than having porters to do the job

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 Post subject: Re: YOUR OPINIONS PLEASE
PostPosted: Mon Sep 29, 2008 9:21 pm 
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toots wrote:
We have a contract with the local health authority. Previously we waited outside the hospital for the patients to arrive and we would then take them where they had to go (usually home). We've now been told that we have to go into the hospital and collect the patient from the ward. My concern is if I was to do this and had an accident with the patient between the ward and my vehicle would I be insured. The other question is what am I supposed to do if I have more than one patient that has to be wheeled out in a wheel chair. Is it right we are cheaper than having porters to do the job



In my Opinion the transferral of patients from various areas/wards within the Hospital to the Doors should be up to the Hospital porters (or whatever grandiose title they have nowadays)...they dont drive your Taxi so why should you do their Job??..nor would your Insurance Cover them nor their Insurance cover You...so no..its not part of your Job.


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 Post subject:
PostPosted: Mon Sep 29, 2008 9:36 pm 
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Location: Manchester Airport
Might be worth checking with your licensing conditions as to what is expected of you when assisting customers. :?

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 Post subject:
PostPosted: Mon Sep 29, 2008 9:39 pm 
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Joined: Tue Apr 29, 2008 4:06 pm
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Location: Twixt Heaven and Hell, but nearest Hell
did about 8 years as a PTS volunteer, had to fetch patients off wards, walking or not, never had a porter help.

if you do it, they will let you

i even once took a 999 patient with a broken arm 60 miles to bangor

(i was plated, but it wasnt a contractual thing)

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 Post subject: Re: YOUR OPINIONS PLEASE
PostPosted: Tue Sep 30, 2008 6:53 am 
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Location: 1066 Country
toots wrote:
My concern is if I was to do this and had an accident with the patient between the ward and my vehicle would I be insured.

You will be covered via your public liability side of your insurance, but double check with your insurer.

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 Post subject: Re: YOUR OPINIONS PLEASE
PostPosted: Tue Sep 30, 2008 6:55 am 
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Location: 1066 Country
toots wrote:
Is it right we are cheaper than having porters to do the job

Only if you have under priced the contract. If you charge £10-15 an hour, then you ain't going to be cheaper than porters on min wage.

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 Post subject:
PostPosted: Tue Sep 30, 2008 8:51 am 
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Location: Lincoln
Insisting on a porter to fetch the punter will almost certainly delay you. Your choice.

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 Post subject:
PostPosted: Tue Sep 30, 2008 12:53 pm 
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Location: London
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.

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 Post subject:
PostPosted: Tue Sep 30, 2008 3:27 pm 
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Bart wrote:
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.


If they don't turn up........................how do you get paid?

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 Post subject:
PostPosted: Tue Sep 30, 2008 4:49 pm 
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Location: Stamford Britains prettiest town till SKDC ruined it
Bart wrote:
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.


sounds to me like a recipe for getting yourself a bad name and losing customers


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 Post subject:
PostPosted: Tue Sep 30, 2008 5:35 pm 
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Location: Twixt Heaven and Hell, but nearest Hell
leaving your vehicle is a big risk, cash, phones, satnavs, all have to be secured, etc.

i get a contact mobile number and ring just prior to arrival, i know some firms use a taxt alert service too.

im a DRIVER not a personal assistant

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 Post subject:
PostPosted: Tue Sep 30, 2008 7:40 pm 
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Location: Aberdeen
grandad wrote:
Bart wrote:
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.


If they don't turn up........................how do you get paid?


Contract job? still billed if a no show.

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 Post subject:
PostPosted: Tue Sep 30, 2008 10:05 pm 
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Location: London
gusmac wrote:
grandad wrote:
Bart wrote:
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.


If they don't turn up........................how do you get paid?


Contract job? still billed if a no show.


Egg zac ley

Like I said I don't do cash radio jobs

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 Post subject:
PostPosted: Tue Sep 30, 2008 10:07 pm 
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edders23 wrote:
Bart wrote:
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.


sounds to me like a recipe for getting yourself a bad name and losing customers


Customers like that I don't need.

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 Post subject:
PostPosted: Tue Sep 30, 2008 10:34 pm 
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Posts: 20130
gusmac wrote:
grandad wrote:
Bart wrote:
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)

I don't take the job if/when they call back either, once bitten and all that.


If they don't turn up........................how do you get paid?


Contract job? still billed if a no show.


Sorry I thought you meant punters in general.

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