Taxi Driver Online

Auriga did supply me with several training manuals during my 2 courses with them in Harpenden, they look pretty comprehensive too, they also gave us some mini manuals for staff training purposes, i looked through them for the first time this evening, they seem fine as well.

I didn't get round to doing any staff training tonight as something else came up when i arrived at the office. It's my wedding anniversary and my wife's birthday tomorrow so looks like Wednesday evening is now going to be the start for training.......I can't wait!

DefamationFrom Wikipedia, the free encyclopedia

"Libel" and "Slander"

In law, defamation (also called calumny, libel, slander, and vilification) is the communication of a statement that makes a false claim, expressly stated or implied to be factual, that may give an individual, business, product, group, government or nation a negative image. Slander refers to a malicious, false and defamatory spoken statement or report, while libel refers to any other form of communication such as written words or images. Most jurisdictions allow legal actions, civil and/or criminal, to deter various kinds of defamation and retaliate against groundless criticism. Related to defamation is public disclosure of private facts, which arises where one person reveals information that is not of public concern, and the release of which would offend a reasonable person. Or an untruthful oath.[1] "Unlike [with] libel, truth is not a defense for invasion of privacy."[2]

A sales executive (rep) who works for a local media services provider, that i have dealt with on a regular basis for the last 12 years, may be guilty of defamation towards me/my business, judge for yourself and let me know your thoughts:

At the weekend the partner of one of my employees was at a social gathering with friends at a local restaurant, along with employees of a local hotel (whose account my company also service) the rep mentioned above was also present.

The sales rep was asked "how's business at the moment?" she replied "things were OK apart from one very awkward customer" (that'll be me). She continued "he's just spent xxx thousand of £'s having a ***** produced" (third party service organised by her for my business), this in itself is in not at all negative, just private and confidential. She continued "if he spent more time running his business and less time playing ****** (a leisure pastime i enjoy), he wouldn't have to spend this type of money on ***** ***" (the media service her company supplies).

At this point the partner of my employee interrupted her and said "My husband works for ******* (me), i suggest you shut the f**k up right now!

The partner of my employee contacted my office today to pass on this info, when i found out (from my GM) i immediately contacted the rep's regional sales Director to complain. I explained that i had already briefed the rep during our first meeting that my plans were highly confidential as i didn't want my competition finding out what i was up to, i also asked him who the f**k she thinks she is judging me in this way? In fairness he was mortified and very apologetic, i have arranged a follow up meeting for Wednesday to discuss the matter further.

I am seriously considering taking this matter to my solicitor, what do you guy's think?

Is any part of the a lie? As I see it she has passed an opinion on the way you do things, not told any lies, so I doubt that you have a case for defamation. Breach of confidence, maybe, I suppose it would depend how much money you are prepared to waste to get some kind of satisfaction. Or could this be a little rouse to get the cost of the system down a bit.

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Grandad,

I would get a letter sent, if nothing else it will make him think twice.

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IDFIMH

why her boss?

SHE needs the slap, and id guess she will get that

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Of all the things ive lost, i miss my mind the most

I think you mean reprimand and it would be her boss that would do that

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Note to self: Just because it pops into my head does NOT mean it should come out of my mouth!!

Change companies

CC

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Think of how stupid the average person is, and realize half of them are stupider than that.
George Carlin

Would my business run better if i spent more time there? May be it would but isn't that true of any business?

This incident is in now way connected to my new computer system.

I'm going see what her boss has to say on Wednesday before i take any further action.

I can't really do that as the particular service that her company supplies is the only one of it's kind in my area. Her job is commission based so i have already asked for a new rep and also that she receives no commission for the work that she has already done on my project. I'm guessing here but I'd imagine her commission would have been quite hefty too, I'm spending a lot of money on this project which she has already put more than 6 weeks work into. This may sound harsh but i hope the bi**h gets what she deserves.......F**K ALL commission and a god almighty bol***ing.

Having slept on this i believe the main points that i need to address with her boss/bosses are:

1. What is her company's policy regarding customer confidentiality?

2. Do her boss's consider that she has broken this policy?

3. What is the company going to do to rectify the damage caused by her?

This is the first time anything like this has ever happened to me, i feel betrayed, irritated, a little confused and extremely hurt by her comments.

I think you should have checked their confidentiality agreement before you signed on the dotted line. Apart from the emotional issues what exactly is the damage done.

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Note to self: Just because it pops into my head does NOT mean it should come out of my mouth!!

dont sleep with rep next time.....

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Of all the things ive lost, i miss my mind the most

I think you may be defamating her with your comments.

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Grandad,

I have worked with this company for the last 12 years and have never previously had any problems whatsoever, in fact the same rep has dealt with me since day 1, we have never previously had a bad word to say about each other (that i am aware of). I haven't signed anything with the company yet, that would normally take place when everything has been produced, in this particular company's case.

What damage has been caused?

I believe she has questioned my integrity and commitment to my business, all of which was carried out in the presence of people that i know as well as employees of my account customers (she was not aware of this). Actual Damage she may have caused is debatable, but she's certainly not doing me any favours with her comments is she?

When we started out with this project (several weeks ago) i drew her attention to the fact that i did not want my competitors getting any hint of what i was planning. I instructed her that this project was highly confidential and should not be discussed with anyone other than people within her organisation and the third party suppliers she used to complete the task we had asked for. The element of surprise is crucial to my plans, yet she's discussing details of my project in a public place where anyone could have been listening, even my GM was not aware of some of the details until my employees partner told him what she had been told by the rep at the weekend.