Taxi Driver Online

Disgusted mum hits out after taxi firm leaves disabled son stranded



A MOTHER says she is “disgusted” that a taxi firm left her 14-year-old disabled son by the roadside.

Single mum Clare Scott, 35, said United Taxis refused to take Charlie, who has cerebral palsy, back after a night at the Salvation Army Youth Club in Winton because they their drivers would not tackle the lane that leads to their home.

United Taxis said Yeoman’s Road, where the family lives, was not used by drivers as it could damage cars, but it did say that it offered to find Charlie a taxi, which Clare and carer Nivek Kerley dispute.

Clare said: “When they phoned for the return he was told all the drivers refused to do the pick up as they would not go down Yeoman’s Road because of the state of it.

“They left my 14-year-old disabled son in Winton.

“I couldn’t go and pick him up because my other children were in bed. I phoned the taxi company and said I couldn’t believe they were refusing to pick him up.

“They didn’t say sorry, they were just blatant and said they weren’t picking him up.”

Clare said the road was a problem as it had potholes and was unmade, but added: “If you drive down it slowly and sensibly it’s fine.

“I think it’s absolutely disgusting, you don’t leave a 14-year-old.”

Nivek said: “The woman (on the phone) didn’t even give me a chance to respond to her, she said drivers refused to drive down Yeomans Road and there wouldn’t be a car to collect Charlie – she said if we asked in the future we’d be refused, then she said thank you and goodbye.”

Nivek said he booked the taxi for a trip there and back and wasn’t told anything on booking it.

“There was no apology or understanding, it was really stern,” he added.

Derek Heritage, marketing manager at United Taxis, said: “When they phoned back we realised there was a problem getting them back but we said we would locate a car for her and phone her back, which we did, but we couldn’t get hold of her. We would have covered the job.

“The risk assessment is that the road is so bumpy that it causes damage to vehicles.”

http://www.bournemouthecho.co.uk/news/9 ... _stranded/

http://www.556677.com/

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Think of how stupid the average person is, and realize half of them are stupider than that.
George Carlin

Perhaps this mothers grievance should be pointed at the council and not the drivers

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Note to self: Just because it pops into my head does NOT mean it should come out of my mouth!!

Or at the owners of the road, if it is private

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http://wingsoverscotland.com/ http://www.newsnetscotland.com/

How did the child get to the club in the first place by taxi or magic carpet ?

Sorry but if you agree to take the booking then you are responsible for completing the job you have agreed to supply the service

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

Just had a 'drive' down it using streetview and it doesn't look that bad, there are potholes but I've seen main roads in a worse condition. Methinks the drivers/firm are using the road as an excuse for something else maybe

It's the Yeomans Road in Bournemouth on google maps BTW.

They didn't, you did.

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IDFIMH

Now, now, One should never doubt a single mothers views on her own actions..they have rights you know

Bus, lift, private car, walked, other taxi firm, you know, the usual.

READ THE OP DUSTY that was a sarcastic comment about the attitude of the PH firm

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

Including the right to be full of sh*t

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http://wingsoverscotland.com/ http://www.newsnetscotland.com/