grandad wrote:
edders23 wrote:
I would say though that if you have been prepaid for the job and are not there when they arrive they might well attempt to recover their additional costs from you
That would depend on the terms and conditions. If you were at the airport at the sceduled time and the customer had not informed you about a 4 hour delay and the information was not available from the usual sources, would you continue to wait? Would you continue to wait and charge extra? Would you go home and refund the advance payment? Would you go home and tell the customer that because you were there on time you had completed the job so no refund?
If they had Booked and pre-paid for a Hotel for an evening and couldn't make it there on the night due to a late plane, or even missed a plane due to a late running taxi...Im fairly certain their would be no refund heading back to them. why should we have to operate under a different set of expectations from the public as anyone else does.