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PostPosted: Wed Oct 03, 2012 7:28 pm 
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sasha wrote:
:lol: :lol: :lol: :lol: Free :lol: :lol: :lol: Yeah after the £290 set up fee :lol: :lol: :lol:

I can let you have a brand new car - free to use as much as you want, all you have to do is pay me a £18,000 'setup' fee.

F**K OFF.


Hey Sasha
Remember that this is better than the software than Mercury sell for £3500.00 single user.
Same stable but more features and works.
So if your analogy is correct I can have a £215,000 car, free to use as much as I want if I pay you only £18,000 setup fee.

F**K Your ON :-)
http://www.lamborghini.com/en/models/co ... /overview/

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PostPosted: Thu Oct 04, 2012 4:40 am 
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Diplomat wrote:
sasha wrote:
:lol: :lol: :lol: :lol: Free :lol: :lol: :lol: Yeah after the £290 set up fee :lol: :lol: :lol:

I can let you have a brand new car - free to use as much as you want, all you have to do is pay me a £18,000 'setup' fee.

F**K OFF.


Hey Sasha
Remember that this is better than the software than Mercury sell for £3500.00 single user.
Same stable but more features and works.
So if your analogy is correct I can have a £215,000 car, free to use as much as I want if I pay you only £18,000 setup fee.

F**K Your ON :-)
http://www.lamborghini.com/en/models/co ... /overview/


And the rest, add on the call back which doesn't work coupled with a shite phone system and I reckon you're looking at the thick end of £5,000.


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PostPosted: Thu Oct 04, 2012 9:32 am 
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Location: Warrington Cheshire
To be fair to Diplomat, £290 is nothing considering everything that’s involved in setting up a system but at the same time, anyone who thinks that’s all they’re ever going to pay is either incredibly naive or a rocket scientist.

Bill :)


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PostPosted: Thu Oct 04, 2012 11:59 am 
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Hi Bill,
Thanks for the Sagely intervention.
I guess once you computerise there is always the on-going PC maintenance to consider.
That is something we don't get involved with.

In terms of software maintenance there are many original Navlite users that have not paid us anything for 10 years.
I guess they would certainly be entitled to the latest software totally Free as they have already gone through the setup procedure themselves.

Your comment is also noted on the call back Nidge.
Our call-back is totally independent of any telephone system, in fact you don’t even need a PBX to have call-back.
It actually works through our Cloud Hosted Diplomat exchange.

Our exchange does all the dialling and plays your own pre-recorded message if the call is answered.
It therefore does not use up a phone line at the office and cannot be abused.
We pick up all of the call costs and charge £25.00 a month for the service.

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PostPosted: Thu Oct 04, 2012 5:43 pm 
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So free to USE once you've bought it. In the same way Windows is *free* to use after you've paid the license fee, or a TV is free to use as much as you want - just pay for the TV.

Thanks for allowing me to use something, after I've bought it !

You can't use the software until you have paid the setup fee, therefore it is not free.


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PostPosted: Thu Oct 04, 2012 7:45 pm 
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Hey Diplomat, I seen you lot on Cowboy Builders today, they were after a builder who'd scammed a single woman, that Dominic Littelwood went up to your office looking for this builder, didn't he owe you some money?


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PostPosted: Thu Oct 04, 2012 8:41 pm 
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I have to say that the BITCHING on this site is unreal at times. So what if there is a setup cost. Its not that exspensive. So what if there is other costs if you want other services, thats the standard in business.

Bill, I dont think there was any call for snide remarks you made. I am sure there are costs associated with your system that are external to what you charge that the customers might not be aware of.

To Sasha, you seem intent on trying to prove a point? Why I dont know?


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PostPosted: Thu Oct 04, 2012 9:57 pm 
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PaulDavis wrote:
Bill, I dont think there was any call for snide remarks you made. I am sure there are costs associated with your system that are external to what you charge that the customers might not be aware of.


As a Datamaster customer, the answer to that is "nope"


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PostPosted: Fri Oct 05, 2012 12:10 am 
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westside1 wrote:
PaulDavis wrote:
Bill, I dont think there was any call for snide remarks you made. I am sure there are costs associated with your system that are external to what you charge that the customers might not be aware of.


As a Datamaster customer, the answer to that is "nope"


So you had no additional costs at all on top of Bills system charges. I really do find that hard to believe...........(jumps back as all the Bill supporters jump out to defend him)


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PostPosted: Fri Oct 05, 2012 4:49 am 
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PaulDavis wrote:
I have to say that the BITCHING on this site is unreal at times. So what if there is a setup cost. Its not that exspensive. So what if there is other costs if you want other services, thats the standard in business.

Bill, I dont think there was any call for snide remarks you made. I am sure there are costs associated with your system that are external to what you charge that the customers might not be aware of.

To Sasha, you seem intent on trying to prove a point? Why I dont know?




The Taxi Trade is very very cautious when it comes to firms giving something away for a small price, they'll pick holes in it and add their own little bits on.


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PostPosted: Fri Oct 05, 2012 4:53 am 
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Diplomat wrote:
Hi Bill,
Thanks for the Sagely intervention.
I guess once you computerise there is always the on-going PC maintenance to consider.
That is something we don't get involved with.

In terms of software maintenance there are many original Navlite users that have not paid us anything for 10 years.
I guess they would certainly be entitled to the latest software totally Free as they have already gone through the setup procedure themselves.

Your comment is also noted on the call back Nidge.
Our call-back is totally independent of any telephone system, in fact you don’t even need a PBX to have call-back.
It actually works through our Cloud Hosted Diplomat exchange.

Our exchange does all the dialling and plays your own pre-recorded message if the call is answered.
It therefore does not use up a phone line at the office and cannot be abused.
We pick up all of the call costs and charge £25.00 a month for the service.



The shite call back wasn't aimed at you it was aimed at Mercury who churn out their call back which costs over £250 per month to run.


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PostPosted: Fri Oct 05, 2012 7:49 am 
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Location: Warrington Cheshire
Just one moment there Paul. I come on here to offer help and assistance and most definitely not to push our product in any way or to criticise others in this trade.

I absolutely resent your implication that my words are snide remarks and would be grateful if you could either withdraw them or explain yourself either here or to me in private.

Thank you


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PostPosted: Fri Oct 05, 2012 8:11 am 
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PaulDavis wrote:
I have to say that the BITCHING on this site is unreal at times. So what if there is a setup cost. Its not that exspensive. So what if there is other costs if you want other services, thats the standard in business.

Offering a free product on the basis of having to pay £250 to get it working isn't good marketing.

A bit of honesty goes a long way in this trade.

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PostPosted: Fri Oct 05, 2012 8:37 am 
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And BTW Paul, I said that Diplomat’s set up price was very low, not high and words about people being stupid enough to think they can just pay £290 to automate their business is a poke at stupid people not Diplomat.


For the record and most especially for you Paul, our prices are openly published on our website, which clearly you’d have not bothered to check before typing.
Quote:
I am sure there are costs associated with your system that are external to what you charge that the customers might not be aware of.

The only way to be sure is to know the facts and clearly you don’t.

I challenge you to find any of our customers who have been charged for anything they thought should have been included.


Finally Paul, try to understand the difference between the words “I am sure” and “I think” when criticising others on a public forum. It’s plain good manners and could keep you out of a lot of trouble.


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PostPosted: Fri Oct 05, 2012 3:04 pm 
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Sussex wrote:
PaulDavis wrote:
I have to say that the BITCHING on this site is unreal at times. So what if there is a setup cost. Its not that exspensive. So what if there is other costs if you want other services, thats the standard in business.

Offering a free product on the basis of having to pay £250 to get it working isn't good marketing.

A bit of honesty goes a long way in this trade.


Good marketing or not.
We are being as honest as we can be.
It takes about 2 days to set a package up.
We cant be expected to work for nothing.
That is why it is called a setup fee. That is what it is.

On a last note:

Nobody from Diplomat has ever claimed this offer to be FREE.
It is "Free to use" we have never claimed anything else.
All previous incarnations have cost many thousands of pounds and need days of setup and training.
Our offer is no subscriptions, and less than £300.00 to setup.
It is totally unique and a huge milestone for the trade.

Computerisation is now an essential part of business survival.
We have tried to make this affordable at entry level to even the smallest family business.
We then hope that by helping small businesses they will in turn grow and support us.

If the concept has offended any of you in any way we apologise.
We did not intend to cause any offence.

If anyone needs any further information then please contact us by telephone email or through the website.
TTFN

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