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PostPosted: Mon Aug 12, 2013 9:38 am 
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Joined: Fri Jul 08, 2011 9:23 pm
Posts: 99
Location: walsall
cabby john wrote:
I am not sure if I am reading this right! Surely if a punter rings up and says I want a taxi! they (the office)will quote, and possibly send a taxi OR maybe a P.H. The point being is that this is NOT a case of a taxi/P.H out on the street over charging.............but it is a P.H office charging LEGALLY what they can/want - I do not see a problem!


yes they can charge what they want but they have to have consistence i.e if 1 mile costs 3 pound for an able body, it should cost 3 pound for a disabled passenger. its illegal to change the standards or service/price due to an individuals disability.

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PostPosted: Mon Aug 12, 2013 8:54 pm 
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Location: Stamford Britains prettiest town till SKDC ruined it
yellowcars wrote:
ok we got so many black cab drivers here on this forum, how many sit on rank day after day and your incoming is dropping, why not get your phone out, contact every care homes and offer your services. minimum of 30 care homes in most areas.

you get 10% response and 3% user rate, that's an extra 3 jobs a week.

Contact the local deaf, blind and disability forum. most towns have one each. Again each place will give you 3 jobs a week minimum. That's an extra 12 jobs.

contact the local deaf and blind center. That's minimum 1 job a day. thats an extra 26 jobs a week. If your good at what you do you will get recommended. sooner or later you will have no need to sit on rank.

and yes this does work.



Not sure about round your way but here most the nursing homes have their own vehicles or use ambulances we only get bookings if residents are going out for the day on a sunday or to a day centre on a wednesday

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PostPosted: Tue Aug 13, 2013 10:29 am 
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Location: Over here!
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yes they can charge what they want but they have to have consistence i.e if 1 mile costs 3 pound for an able body, it should cost 3 pound for a disabled passenger. its illegal to change the standards or service/price due to an individuals disability.



Not necessarily true IMO.

A punter rings up and says.......I am moving home and I would like to load quite a few light items into one of your WAVs, it might take 5/10 minutes or so - surely you would (forget the luggage tariff) quote for the job outside of the "Standard" charge?

In the disability instance, for a P.H office it is time orientated i.e 5/10 minutes.........not because they are disabled. Put it another way - could a DRIVER afford to give for free 5/10 minutes on EVERY job? on an 8 hour day @ 2 jobs per hour, he/she could lose theoretically over 2 hours per day :shock:

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PostPosted: Wed Aug 14, 2013 10:15 pm 
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Joined: Fri Jul 08, 2011 9:23 pm
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Location: walsall
cabby john wrote:
Quote:
yes they can charge what they want but they have to have consistence i.e if 1 mile costs 3 pound for an able body, it should cost 3 pound for a disabled passenger. its illegal to change the standards or service/price due to an individuals disability.



Not necessarily true IMO.

A punter rings up and says.......I am moving home and I would like to load quite a few light items into one of your WAVs, it might take 5/10 minutes or so - surely you would (forget the luggage tariff) quote for the job outside of the "Standard" charge?

In the disability instance, for a P.H office it is time orientated i.e 5/10 minutes.........not because they are disabled. Put it another way - could a DRIVER afford to give for free 5/10 minutes on EVERY job? on an 8 hour day @ 2 jobs per hour, he/she could lose theoretically over 2 hours per day :shock:


But the issue that would arise is that why is their waiting time when picking up a wheel chair passenger, the reason being is because the driver would have to assist the passenger, why would the passenger needs assistance (making an assumption here) because they have mobility issues which makes them disabled/wheel chair bound, so your charging them because of their disability. Because if they was an able body they would most likely not need assistance and not be traveling in a wheel chair. I can understand from a drivers point of view about time is money but the law clearly states this under the disability discrimination act.

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PostPosted: Thu Aug 15, 2013 10:12 am 
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Joined: Sat Jul 26, 2008 3:22 pm
Posts: 14152
Location: Wirral
yellowcars wrote:
ok we got so many black cab drivers here on this forum, how many sit on rank day after day and your incoming is dropping, why not get your phone out, contact every care homes and offer your services. minimum of 30 care homes in most areas.

you get 10% response and 3% user rate, that's an extra 3 jobs a week.

Contact the local deaf, blind and disability forum. most towns have one each. Again each place will give you 3 jobs a week minimum. That's an extra 12 jobs.

contact the local deaf and blind center. That's minimum 1 job a day. thats an extra 26 jobs a week. If your good at what you do you will get recommended. sooner or later you will have no need to sit on rank.

and yes this does work.

when I was sitting on the rank, I did not sit their and read the sun, I educated my self, in this day and age we have the internet. think out side the box and act upon it,


Oh the irony within :wink: That said it's good advice :D

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PostPosted: Thu Aug 15, 2013 6:24 pm 
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Location: 1066 Country
yellowcars wrote:

But the issue that would arise is that why is their waiting time when picking up a wheel chair passenger, the reason being is because the driver would have to assist the passenger, why would the passenger needs assistance (making an assumption here) because they have mobility issues which makes them disabled/wheel chair bound, so your charging them because of their disability. Because if they was an able body they would most likely not need assistance and not be traveling in a wheel chair. I can understand from a drivers point of view about time is money but the law clearly states this under the disability discrimination act.

The council has authorised waiting time on their tariff cards, which (one would hope) have been legally approved.

Those tariff cards allow waiting charges to be put on all hirings.

Say you had a wheelchair job that needed to be dropped right outside the destination, in a one way system which means going around the houses. Yet a quicker way, thus cheaper, would be to drop the customer off at the end of the road.

Would charging the WAV customer the dearer price be illegal?

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PostPosted: Mon Sep 30, 2013 10:51 pm 
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respond to old thread

wheel chair jobs with a return with no time given or no waiting time wanted should have a left in limbo fee applied. :badgrin:


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PostPosted: Tue Oct 01, 2013 8:31 am 
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Waiting for limb time?????

But seriously, we cannot charge a higher fee for wheelchair passengers, it's against the Equalities Act! I don't see a problem with charging waiting time though.


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PostPosted: Tue Oct 01, 2013 5:14 pm 
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roythebus wrote:
Waiting for limb time?????

But seriously, we cannot charge a higher fee for wheelchair passengers, it's against the Equalities Act! I don't see a problem with charging waiting time though.

The disabled are being charged the council's tariff which includes waiting time and a fixed mileage rate, and that waiting time and fixed mileage rate is exactly the same for able bodied folks.

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PostPosted: Wed Oct 02, 2013 10:10 am 
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[quote="captain cab"]Disabled woman "charged £10 wheelchair fee" for taxi








Six O Cars boss David Smith says he will act immediately to ensure no other disabled passengers are hit by extra charges.

He said: "I have spoken to Susan, who is happy with the way we have responded and we have reimbursed her.

"Many firms in Hull aren't really aware charging extra is against the law.
The NVQ is mandatory in Hull and this will have been explained, his argument does not hold water






"


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