Councillor calls for investigation on ‘rip off taxi fares’Avonmouth councillor said he has received “numerous complaints” over covert pricing practices constiuents have encountered, particularly over the weekendsA councillor in Avonmouth is calling for an urgent investigation into how some taxi drivers “rip off” passengers travelling out of the city centre.
Earlier this month, Bristol mayor George Ferguson approved an average 8% rise in the cost of a three-mile taxi journey made during the day within Bristol, after a review of rates by Bristol City Council.
But according to Conservative councillor Wayne Harvey, some Hackney Carriage drivers are “regularly ripping-off customers”.
He said he has received “numerous complaints” from constituents over covert pricing practices they have encountered, particularly over the weekends, including:
- People being charged per head;
- Meter’s not running in certain cabs;
- Drivers deliberately not taking the most direct routes to destinations.
Cllr Harvey has said he wants Cllr Mark Bradshaw, the cabinet member with responsibility for transport, for a full investigation to be carried out by licensing officers.
“It is absolutely outrageous that customers, especially those who live on the fringes of the city, are regularly being fleeced by some cabbies in this way,” he said.
“For example, in one reported instance, instead of driving from the city centre to Shirehampton Green – via the A4 Portway – the blue cab driver chose to travel across Durdham Downs. This circuitous route was then used to justify charging passengers a whopping £35 fare. My constituents were ripped-off.
“Such behaviour gives all licenced operators a bad name and, if allowed to go unchecked, will end up simply killing the trade.
“Therefore, I am urging the cabinet councillor with responsibility for such regulatory matters to investigate and, where applicable, clamp down on these anti-competitive sharp practices.”
According to the council, for journeys outside the city boundary, taxi drivers do not need to use their meter. The council says it is up to the passenger to negotiate the fare with the driver before they set off. The driver must tell you the fare to be paid before you go and, if you can’t agree, you should find another taxi and negotiate with the driver there.
source:
http://www.bristol247.com/2013/11/26/co ... res-78114/