My A.A membership was up for renewal. Last year we paid £143.99,up about £5 on the previous year, but acceptable - this year they wanted £221.52
.
I got on the phone and spoke to a nice gentlemen with an African accent that was none too easy to understand, however when it comes to money, I have been known to be patient..........to a point. Anyway, after pointing out the errors of the ways of the A.A giving new customers the same facilities for £119, and rewarding
loyal customers by charging them a whooping £102 more, I eventually after much interpretation got them to drop it down to (if I remember correctly) £147 ish.
The trouble was that by now as I had been on the phone about 20/25 mins, and my heels had got dug into the carpet
, so it was by now - sorry mate I want to renew.......but as a loyal customer I want the same price as a new customer - or better.
The guy would not budge, and by now I was starting to speak with a similar accent as him, I did not think that it would go down well with the family so I told the guy I would not be renewing. Tbh it was not because of the accent that I did not renew, it was really to do with the money, however the accent was becoming an issue, if you know what I mean
I said to missus cabby - now the game of poker begins
Lo and behold a week or so later a delicate little voice comes on the phone telling us something we knew, " You have not renewed your A.A membership", yes we said, we know because we are the ones that pay. After explaining how we as long term customers were being "Abused/taken advantage of/not being looked after etc etc by the A.A, the young lady (sounded young) said hang on a minute I will speak to my supervisor...........I love supervisors xxxxxxxxxxxxx £119 - thank you very much, I was not holding a full house..........but I guess I did hold the money.
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