Taxi Driver Online

Oh do shut up you fool, what good does a cradle do? No doubt you've been taken in by their sales patter.

They'll never know how a Taxi Company works.

Weve had ours MERCURY system in 3 years come may and its never let us down. If drivers dont do what is needed then how is it excells fault. And again its how you treat it that helps. we are currently planning on changing our pda,s. They work fine at the minute but they are 3 years old and nothing last forever. Most people expect the systems to last forever well they dont. Id recomend mercury to everyone

How much are they taking off you for upgrading?

We approached them for the upgrade. there was no sales presure from excell at all. We got a good few options off them from replacing one unit at a time to replacing the lot in 1 go. Also from outright purchase to in house finance to renting the units infact we really are spoilt for choice. All the systems out there have there pros and cons but they all have one constant and that is human interferance and thats what crashes a system and makes it unworkable. Excell is no better or worse than any other system and i honestly think they get a bum deal of this site. Ive asked you a few times what p155es you of about excell but you cant seem to answer other than it crashes and is a croc of [edited by admin]. So once again what problems do you have with the mercury system

I wonder if he's one of the ex miners they ripped off? But on second thoughts he's using the system, which seems to be breaking down on a regular basis, so maybe it's his own experience of the company and he's local to them as well, so he knows more about them than he's letting on?

There can be a multitude of problems one being us kicking them into touch when this all singing and dancing so called mercury2 came out. We were the first firm to have it installed, because we were local they could iron out any problems before they introduced it, it nearly killed the firm over 4 weekends, at 11PM on the dot it went off for over 2 hours. We were promised that someone would be there to sort out the problems....there wasn't anyone there. They were told to come and take the new machines away and the old ones were re-installed. Since then they've dropped us like a stone.

In house financing They'll be taking your pants down with added charges.

I've worked with better systems that cost much much less. These systems don't work off a dodgy mobile phone network, you didn't need 4 sim cards to get a signal, it worked. How much have you paid Exel since the system was installed? The last time we looked it was over £70K and rising, £70K for a dispatch system?


You see, I wouldn't trust Mr Moore and his crew, they are thief's. The next time they get in touch ask them how much they stole off the ex miners in this area? Ask him if he's paid any of the money back? Ask him how many times he's been bankrupt? Ask him about Connections Travel, Motovation Garages, Westminster Holdings, MDT Travel. Every one of the companies above went bankrupt with him at the helm. Ask him where he got the Mercury software from? He stole it from Stewart Harding at Diplomat It's called Diplomat Navigator.

Diplomat Navigator works a treat, Mercury doesn't work even though it's exactly the same. Get in touch with Stewart I'm sure he'll send you a free disc so you can see what Moore and his cronies stole.

Stewart gave him a hand up and this is how he repaid Stewart by stealing his software and customer contacts and renaming it Mercury, after all just a few short years ago Mr Moore was only selling Navman navigation systems on a commissions only basis on a stall supplied by Stewart at the Donnington Taxi Show. He didn't sell many because I was on the next stall telling people to avoid him

Ask Mr Moore and his gang why no Mansfield Taxi company will have his software installed despite there being some big companies in Mansfield? I remember him whoring his company to a Taxi proprietor in Mansfield, he let him do his sales patter and Moore thought he'd got a deal, the Taxi proprietor just said "no" while continuing to carry out his work.

See I told you he new more than he was letting on, you should thank him town hall taxis, you've been warned, by the way how much has the system cost you?

we bought the dispatch system and phone system outright ( but not the software). What we pay now is £290 a month for support and txtback and ringback and sims for the pda.s. the suport covers damage to the pda,s Other than dropping them or smashing them. we even had one repaired free after it was put through a washing machine. also main pc is covered. . It works out at £66 a week and is honestly worth every penny and clerkes find it easy to use and very quick to take bookings when its busy ( sadly only a saturday night now) It has to be something that nidges firm is doing as a firm a 30 miles down the road run 100+ cars and have no bother either. Any problems weve had have been resolved very quickly and we find them ok. As for the stuff being stolen of another company well weve all got skeletons and done things to survive and the fact hes been bankrupt a few times dosnt bother me one bit and as for ripping miners off. every miner i knew had a shed full of stuff taken from the pit but that was ok. Anyway were happy with them and got no plans to go anywere when the contact ends in 2 years

You've purchased it outright but your still paying for the software and support?? You've been tied in to a 3 year deal to relieve you of more money??

Sorry Nidge, you have that wrong. They have already had the system for 3 years and have another 2 years to run. That's 5 years. Or £17,400

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Grandad,

Thank you for putting me right Granddad , some systems don't even cost that to purchase and run for 5 years.

Oh what a pity i was sort of enjoying this thread but now you and grandad have just revealed youre own ignorance and shown that you dont really know what yous are talking about. Datamaster,autocab,auriga,diplomat and every other didpatch system charge you a monthly support fee that is how they make there money and mercury is no difference. we can buy the software of them the same as you can with any dispatch provider and opt out of support payment. The trouble with that is when something goes wrong then they charge you stupid money autocab is a £500 call out (quoted to a friend of mine) then a hourly rate then only when they could get someone up as your not on support so you dont get priority. If yous took your blinkers of and spoke to people you WOULD know that the support payments is common practice. I think the trouble with nidge is that he hasnt really getn over the miners strike and thats why you dont like mercury as you feel they have robbed the miners somehow. Grandad you come across as a office owner so you should know about supprt payment if yous are on dispatch.

Datamaster (bill) gets on this forum and supplys dispatch system so lets ask him what his support cost for a simlar system off them would be we get the following
1 x base unit software
13 x pda software
13 x sims
free ringback
free txtback
All calls recorded
24 hour support and weve used it at 4am one sunday morning but turned out it was our fault (phone line unpluged)

We get no other bills for running the system

Bill's support is free. Who mentioned the miners strike??

http://www.datamasteruk.com/page29.html

As i said nidge you dont know what your talking about also add the cost of the txt and pda so you could be looking at £200 a month support of datamaster