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Southport PH
 Post subject: Is This Legal?
PostPosted: Wed Apr 09, 2014 3:04 pm 
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Joined: Sun Nov 09, 2003 5:39 am
Posts: 279
Location: Southport
Regardless if it's a 'taxi' firm or not, but it is.

When you ring their number, as soon as the phone starts ringing you are charged straight away for the call, in other words if the phone rings for a couple of minutes and no one answers you are charged for a phone call that rang out for two minutes.

Surely that can't be right.
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Nidge2
 Post subject: Re: Is This Legal?
PostPosted: Wed Apr 09, 2014 3:17 pm 
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Posts: 9966
Location: Braintree, Essex.
Southport PH wrote:
Regardless if it's a 'taxi' firm or not, but it is.

When you ring their number, as soon as the phone starts ringing you are charged straight away for the call, in other words if the phone rings for a couple of minutes and no one answers you are charged for a phone call that rang out for two minutes.

Surely that can't be right.



Does their number start with 08 or 09?
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Southport PH
 Post subject: Re: Is This Legal?
PostPosted: Wed Apr 09, 2014 3:34 pm 
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Posts: 279
Location: Southport
No just the usual Southport 01704.
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grandad
 Post subject: Re: Is This Legal?
PostPosted: Wed Apr 09, 2014 8:00 pm 
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The should be some sort of warning that you are being charged for the call BEFORE any charge starts.

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Southport PH
 Post subject: Re: Is This Legal?
PostPosted: Wed Apr 09, 2014 8:08 pm 
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Posts: 279
Location: Southport
grandad wrote:
The should be some sort of warning that you are being charged for the call BEFORE any charge starts.


There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this.

Could they be making money from this?
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trotskys twin
 Post subject: Re: Is This Legal?
PostPosted: Wed Apr 09, 2014 10:33 pm 
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.

Could they be making money from this?[/quote]

Be jasus are you serious.................................... #-o #-o

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Skull
 Post subject: Re: Is This Legal?
PostPosted: Wed Apr 09, 2014 10:35 pm 
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trotskys twin wrote:
.

Could they be making money from this?


Be jasus are you serious.................................... #-o #-o[/quote]


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grandad
 Post subject: Re: Is This Legal?
PostPosted: Thu Apr 10, 2014 6:33 am 
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Southport PH wrote:
grandad wrote:
The should be some sort of warning that you are being charged for the call BEFORE any charge starts.


There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this.

Could they be making money from this?

I misunderstood. I thought that the call was answered first. I would ask your network provider. They will know if you are being charged and then take it from there.

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peterorl
 Post subject: Re: Is This Legal?
PostPosted: Fri Apr 11, 2014 3:17 pm 
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Joined: Thu Mar 20, 2014 3:25 pm
Posts: 9
Location: Edinburgh
I suppouse it is highly illegal to charge someone without his knowledge.

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Southport PH
 Post subject: Re: Is This Legal?
PostPosted: Fri Apr 11, 2014 3:25 pm 
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Joined: Sun Nov 09, 2003 5:39 am
Posts: 279
Location: Southport
grandad wrote:
I misunderstood. I thought that the call was answered first. I would ask your network provider. They will know if you are being charged and then take it from there.


I checked back (online) my old mobile phone bills and the two times I rang this firm I have been charged (using my free minutes) for both calls, even though only one of the calls was answered. The one that was answered I hung up within a second. Both calls lasted for 4 and 10 seconds. Someone else tried it using a different mobile network to mine one busy Saturday night and they were charged for a phone call that lasted for around a minute even though no one answered.
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wannabeeahack
 Post subject: Re: Is This Legal?
PostPosted: Fri Apr 11, 2014 3:32 pm 
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Location: Twixt Heaven and Hell, but nearest Hell
get more free minutes then....


:lol: :lol: :lol: :lol:

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Nidge2
 Post subject: Re: Is This Legal?
PostPosted: Sun Apr 13, 2014 12:26 pm 
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Joined: Thu Dec 15, 2011 8:45 am
Posts: 9966
Location: Braintree, Essex.
Southport PH wrote:
grandad wrote:
The should be some sort of warning that you are being charged for the call BEFORE any charge starts.


There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this.

Could they be making money from this?


It's not call divert is it like when your abroad and someone phones you and you end up with the tab?
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