AOS wrote:
An app may take the booking quicker but I very much doubt it can get a car there quicker
Why do you doubt it can get a car quicker? The App shows where the car is that you book and then you can watch it travel and arrive at the pick up point, perhaps they drive slower with Apps in the vehicles than they do with a Delta dispatch system in their vehicle
AOS wrote:
Why, as a customer , would I order a taxi from an app that has maybe a few dozen drivers working on it when I can order a Delta anywhere in south Sefton, Liverpool or Knowsley and get one usually in less than 5 minutes?
There are lots of reasons why customers choose who they do when booking a taxi/private hire. An App enables a customer to see what cars are available, what drivers are available, have a little list of favourite drivers, track your journey to love ones so they can see you're safe and last but not least pay by card, cash or wallet which just pings your money over to the driver. It enables you to review the driver and the vehicle thus ensuring excellent customer service and a nice clean car. Now Delta don't do that you get the driver they send and if you don't have an account you have to pay cash because they don't take card and you certainly can't 'ping' money over.
With regard to Apps only having a few dozen drivers, whatever you do don't tell Uber because they're under the impression they have lots of vehicles in several countries and some even believe it's worth billions of $, but, hey what do I know those App thingys are just a fad flash in the pan, nothing will be better than Delta in Sefton
Btw how many cars did Delta start with? Oh and another thing just think how many hours less drivers will be able to work when they don't have to find their weekly fee. I have to say I'm more than willing to help build up an App which may well see me paying £520 a year rather than £5,200 a year you'd have to be a mug not to imo