Taxi Driver Online

OK, there is some confusion here. The original post stated that the payment was by "continuous annual payment". This is not actually a direct debit but us customers think that it is. With a direct debit set up in the normal way, you can cancel the payment. With a "continuous payment authority", you may find that you can't cancel without the authorisation of the people that you set the payment up with. There have been loads of horror stories about this. The usual ones are regarding monthly gym membership but many people now use this method and the AA is one of them. you don't get the same protection that you do with a direct debit.

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Grandad,

Write to them withdrawing your "continuous annual payment" permission and send a copy to your bank. Use recorded delivery.

If they ignore this and still try to take your money, that's theft. Report the company and the bank to the police.

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http://wingsoverscotland.com/ http://www.newsnetscotland.com/

The AA tried that with me; I went with an on-line provider for less than a third of the price and that included European cover. They also answer the phone within a couple of rings and you don't have to endure the endless "press 1 if you've broken down" crap. A PERSON answers, and not, apparently based in the Indian sub-continent!

Any name/help on that one would be welcome.

Knowing full well that I would not have directly signed to say "Help yourself to MY money" I looked at the junk mail they send with quotes etc, and there it was in, the "Terms and Conditions". I have to be honest, it is not often that I read these encyclopedias that are in my opinion written to bore you/me to death, so basically you end up not reading them, of which I am sure is the intention. At the moment I am waiting for them to reply to my email that can take a whole 5 days for a reply (not impressed).

We paid over the phone with our "Master Card" last year, putting the money into the account once the bill arrives, as such there is no direct debit, but! I would imagine if ignored then they will use that Master Card number to extract the amount they want. It makes me bloody furious in the sense that if I forgot about it, or the reminder never arrived..........then they just help themselves to whatever.

Reading the advice of others on here is always an option! on the other hand, a total cancellation (providing I can get alternative cover) is the direct, do not touch my account message.

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Common sense........is just not that Common.

or just report the card lost, a new card will have a new number....


sorted

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Of all the things ive lost, i miss my mind the most