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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 6:25 pm 
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grandad wrote:
edders23 wrote:
Nidge2 wrote:
What about those who book it straight away from the local boozer, when you pull up they'll come to the door and say 5 minutes I'm just finishing my pint off? I wave at them when I'm pulling away.



It's a wonder you earn any money !

I'm with Nidge on this one.

im not, it we all done it they wouldn't take the pi$$ tbh , they would know the score


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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 7:35 pm 
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ven2112 wrote:
grandad wrote:
I'm with Nidge on this one.

im not, it we all done it they wouldn't take the pi$$ tbh , they would know the score

I think you have read this wrong. Nidge and I would leave them.

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 7:58 pm 
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Location: Braintree, Essex.
grandad wrote:
ven2112 wrote:
grandad wrote:
I'm with Nidge on this one.

im not, it we all done it they wouldn't take the pi$$ tbh , they would know the score

I think you have read this wrong. Nidge and I would leave them.


Correct, if they booked it for ASAP they're outside waiting and not drinking their ale they've just ordered.


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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 8:05 pm 
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Location: Stamford Britains prettiest town till SKDC ruined it
this cheap fuel is clouding your brains why not just hang on another minute and get a pick up

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 8:11 pm 
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If a punter aknowledges you then surely most of us would then simply put the meter on, most customers accept this as the norm, on the odd occasion they complain then simply wear it and restart the meter, punters in boozers who phone a cab thinking it could take 10 or so minutes and then the cab turns up in 2 minutes, is finishing their drink really too much for some cabbies to wait, it's all about reliability and service, waiting an extra couple of minutes ain't going to bankrupt anyone.

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 8:34 pm 
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No show on me once and you are blacklisted for ever

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 8:35 pm 
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Private Reggie wrote:
If a punter aknowledges you then surely most of us would then simply put the meter on, most customers accept this as the norm, on the odd occasion they complain then simply wear it and restart the meter, punters in boozers who phone a cab thinking it could take 10 or so minutes and then the cab turns up in 2 minutes, is finishing their drink really too much for some cabbies to wait, it's all about reliability and service, waiting an extra couple of minutes ain't going to bankrupt anyone.

We are not allowed to put the meter on until the punter is in the car. If you wait 10 minutes for that customer you will probably be 10 minutes late for the next one. Where is your reliability then? if the customer orders the taxi for "now" then they should be ready to get in the car when you arrive. If you always wait for them then they will expect you to always wait. If you leave after a couple of minutes, they will soon learn to be ready.

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 9:27 pm 
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last night I had a booking on 1 A.M. to very isolated area bowt 7 miles from town to take them back to town outskirts, quite good job £12 but I was 5 mins late cos dispatcher was waiting probably for some job going to that area and it happened, I dropped off quite close but as I said I was 5 mins late just to hear that punters couldn't wait and they're gone already... gone? where and how? there's one road leading to them and I didn'd see anyone driving or walking from there.... they didn't even bother to make a call to cancel that booking to save me dead mileage... classic pi55 take... luckily I did little point-to-point in there to cover that speeding and time waste...


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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 9:40 pm 
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Location: Edinburgh
grandad wrote:
Private Reggie wrote:
If a punter aknowledges you then surely most of us would then simply put the meter on, most customers accept this as the norm, on the odd occasion they complain then simply wear it and restart the meter, punters in boozers who phone a cab thinking it could take 10 or so minutes and then the cab turns up in 2 minutes, is finishing their drink really too much for some cabbies to wait, it's all about reliability and service, waiting an extra couple of minutes ain't going to bankrupt anyone.

We are not allowed to put the meter on until the punter is in the car. If you wait 10 minutes for that customer you will probably be 10 minutes late for the next one. Where is your reliability then? if the customer orders the taxi for "now" then they should be ready to get in the car when you arrive. If you always wait for them then they will expect you to always wait. If you leave after a couple of minutes, they will soon learn to be ready.

Up here meter goes on when punter aknowledges you, we don't get follow on jobs before uplifting current job, FOJ is activated 5 mins before drop off, tend to find if you come and go with punters running late, they'll call you again and again, it's not about us it's about the customer, if I pull off after 5 mins knowing the punter is there but running late, they're more likely to phone the competition next time.

It's all down to the attitude of the driver, those like me tend to earn more coming and going and covering work, even if the job is running late.

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 9:46 pm 
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Private Reggie wrote:
if I pull off after 5 mins knowing the punter is there but running late, they're more likely to phone the competition next time.


If the customer is late on a regular basis I would prefer it if they did use someone else.

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 Post subject: Re: Banns
PostPosted: Mon Jan 04, 2016 10:01 pm 
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grandad wrote:
edders23 wrote:
Nidge2 wrote:
What about those who book it straight away from the local boozer, when you pull up they'll come to the door and say 5 minutes I'm just finishing my pint off? I wave at them when I'm pulling away.



It's a wonder you earn any money !

I'm with Nidge on this one.

As am I.

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IDFIMH


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 Post subject: Re: Banns
PostPosted: Tue Jan 05, 2016 6:30 pm 
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grandad wrote:
ven2112 wrote:
grandad wrote:
I'm with Nidge on this one.

im not, it we all done it they wouldn't take the pi$$ tbh , they would know the score

I think you have read this wrong. Nidge and I would leave them.

i have :lol: :lol: , im with you on this one :wink:


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 Post subject: Re: Banns
PostPosted: Tue Jan 12, 2016 7:54 pm 
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edders23 wrote:
it's the age old saying patience is a virtue

customers often don't see you or rely on a phone call or text to tell them your there I usually get out of my car and knock the door works 9 times out of 10 as I resent wasting fuel pulling off a job I'd sooner wait a couple more minutes than 10 minutes driving to another job or the rank. In my experience 70 to 80 percent of NPU's are down to impatient drivers


not a hope in hell :lol:

even when there are 3 jobs on the screen in that area ?? fook off man :lol: :lol: :lol: you seem quite silly for a taxi driver tbh


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 Post subject: Re: Banns
PostPosted: Tue Jan 12, 2016 8:53 pm 
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mobile number in job booking.....textback.....your taxi is waiting....(but not for long)

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 Post subject: Re: Banns
PostPosted: Wed Jan 13, 2016 5:47 am 
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Location: Southport
Private Reggie wrote:
If a punter aknowledges you then surely most of us would then simply put the meter on, most customers accept this as the norm, on the odd occasion they complain then simply wear it and restart the meter


No chance, if they've kept me waiting then why should I lose out?


Private Reggie wrote:
punters in boozers who phone a cab thinking it could take 10 or so minutes and then the cab turns up in 2 minutes, is finishing their drink really too much for some cabbies to wait, it's all about reliability and service, waiting an extra couple of minutes ain't going to bankrupt anyone.


If they are told the taxi will be around 10 minutes and it turns up in around 3-4 minutes then surely that's a bonus for the passenger.

If customers realised that a taxi won't wait around for them to get into the car some of them might start getting their árses into gear.


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