Not so much about trade issues this one as about Dundee's shiny new tourist attraction, and how some in the trade are out of the loop as regards communication and information, which of course is often also the norm as regards trade matters
‘We’re left in the dark’: Dundee taxi campaigner says drivers ‘look pretty silly’ when they don’t have V&A answershttps://www.eveningtelegraph.co.uk/fp/w ... a-answers/Taxi drivers have called for better communication with Dundee City Council following the arrival of the V&A.Shaun Ovenstone, who formed Dundee Taxi Information Group on Facebook in a bid to keep drivers in the city informed about issues affecting them, says there’s been a lack of information about the new attraction passed on from council chiefs.
The 53-year-old, who has about 1,500 members on his group, said most drivers wanted to take part in briefing sessions held for union representatives in the lead-up to the attraction’s opening.
He says many taxi operators are being left in the lurch on important information linked to the V&A and how it operates.
He said: “We feel as though we’re being left out of things.
“With anything relating to taxi drivers it always seems to be the union or association guys that get all the information and then it’s passed on in dribs and drabs.
“But the majority of drivers, as far as I am aware, aren’t actually in these unions so they’re being kept out.
“It’s not even that we’re opposed to anything – we’ve just not been told about what’s happening, where we can pick up and drop people off, timings for things.
“It makes us look pretty silly when we’ve got people in the cars asking these questions and we haven’t got the answers.”
Last month, union boss Chris Elder hit out at the “shambolic” taxi arrangements at the new railway station entrance.
He raised fears that drivers would encounter problems, with thousands more visitors due to visit the £80 million Waterfront museum.
The Unite representative said drivers were boycotting the taxi rank at the station because of congestion.
Shaun believes that the majority of drivers have not been considered, adding: “I think they’re completely disregarding us. We do a lot for the city and considering how many drivers there are and fares we take, we rarely get any complaints about our service.
“We’ve been actively trying to find out information about things and how we go about it but we’re just getting nowhere with it, especially with such a basic response.
“If they just told us about what was happening we wouldn’t be in this position.
“It’s just disappointing that they don’t think we’re important enough to be part of it.”
A Dundee City Council spokeswoman said: “The One City, Many Discoveries campaign will contact this taxi driver directly.”