Taxi Driver Online

Hi
WOW! Its still not up and running? I have put in two sites (40 cars and 300 cars) as well as a few upgrades of new channels etc.

I hope it goes well for you as its now very close to xmas and I would not like going live on a new system after next week thats for sure.

regards
Radioman

weve gon live its working ok some things to sort out but i think it will be ok

everything is going ok but i am going back to voice this evening because there is to many niggles to deal with for a saturday nght

Hi
Sorry but this is so wrong. You should not be going back to voice unless its near enough a total mess. Once you have given the drivers the taste of data you should be pushing ahead with it and the company who installed it should be holding your hand and sorting it out.

No matter how bad it gets you should never turn it off. Are the company there tonight to help you out?

regards

When we had Auriga installed last year the support they gave us was 100%, we went live on a Thursday everything went to plan, we were printing money. I went for a job at Alfreton Leisure Center the customer got in and said I've only just put the phone down, needless to say we got all the leisure center work from then on. All our account customers love it, the ring back is a god send, the customers love the little text we send them when we pull up outside the pub, our dead jobs have all but disappeared.

Well done to all the staff at Auriga.

i made the desision due to the fact there were to many drivers who did not know how to use the data heads and i didnt know what they needed to know

Hi
I would strongly suggest that on Monday you get the people that sold you the system in to get this sorted right away. You will have teething problems but going back to voice due to lack of training is really bad on any system.

They have had plenty of times to make sure your drivers where trained. I would never have considered putting ur system live if the drver training issues where so bad.

I hope they will be in your office on MOnday to give you advice and that the drivers that need the training are given it asap.

regards

i think they went in today but im not at work till tomorow night so ill find out if its all sorted than

Well if it took you boss so long to get the data up and running and even then he hadn't trained the drivers in time I reckon you should be looking down the road.

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A member of the Hire or Reward Industry

we wernt running as there was software problwms they were dialing in to sort them that was the last thing i heard

etheryting is sorted were back on data now

Is that until tomorrow night?

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IDFIMH

data is still working still geting used to not talking to the drivers

It's a shame we can't get customers to go data and stop talking to drivers.

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IDFIMH

what system whaere u putting in is autocab a system worth considering m thinking bout going up to a gps system not sure about staying with autocab though can anyone help