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PostPosted: Wed Jun 05, 2019 5:05 pm 
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Nothing particularly new here, but makes a change to see an operator prosecuted rather than an actual driver.

Would be interesting to know where the 4p came from though :-s


Preston taxi firm fined for refusing to take passenger with a guide dog

https://www.lep.co.uk/news/crime/presto ... -1-9805787

A Preston private hire operator that refused to accept a booking from a passenger with a guide dog pleaded guilty at Preston Magistrates' Court and has been ordered to pay a total of £1,779.04.

On 15 November 2018 at around 4pm a visually impaired member of the public, telephoned Eagle Taxis (Preston) Ltd to book a trip from Preston North End (where she had been attending an event).

After confirming the booking to travel to the train station, the complainant advised the operator that she would be travelling with an assistance dog.

At that point the operator said that he did not have any dog friendly drivers available.

Despite the warnings from the caller that it was unlawful to refuse the booking, the operator insisted that he did not have a driver that would take the guide dog and ended the conversation.

Coun Peter Moss, Cabinet member for planning and regulation, said: “This has been a very distressing time for the complainant, and I’m pleased it was a favourable outcome at court. Booking a private hire vehicle is an act many of us take for granted, but when your independence relies on others following the law it’s something that’s always on your mind.

“Our licensing team work diligently to ensure private hire drivers and companies are fulfilling their duties and operating within the law.”

When passing sentence, District Judge McCormack took into account the company’s early guilty plea, the apology put forward at the hearing, that it was an isolated incident and that it has taken steps to prevent future incidents. The company was also advised to keep written training records. The District Judge recognised the complainant was trying to live her life to the fullest and found the incident very upsetting.

RNIB Regional Campaigns Officer for the North West and the complainant in this case, Ms Terri Balon, said: “It was a horrible experience, but I am glad that the company has pleaded guilty.

“I and other guide dog users should have the same access to taxi services as everyone else. A guide dog is a vital mobility aid, and drivers should not be refusing us just because we have to use our dogs for support.

“Under the 2010 Equalities Act it is illegal for a taxi or private hire vehicle to refuse to carry a blind or partially sighted person in a taxi because they are a guide dog user. Drivers should never refuse a passenger with a guide dog or charge them more money for a journey. Drivers with a medical condition that prevents them from assisting passengers or from carrying dogs in their vehicle have to apply for an exemption certificate.”


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PostPosted: Thu Jun 06, 2019 6:00 am 
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Location: Stamford Britains prettiest town till SKDC ruined it
Quote:
Would be interesting to know where the 4p came from though


from the formula used to make the calculation :roll:

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PostPosted: Thu Jun 06, 2019 12:33 pm 
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edders23 wrote:
Quote:
Would be interesting to know where the 4p came from though


from the formula used to make the calculation :roll:


Yes, I had assumed that the number didn't come off the top of someone's head. Or they just used their lottery numbers, say :roll:

But normally there are no pennies reported, so either there's some rounding process done by the courts, or the newspapers simply don't report the pennies :roll: :roll:

Hence my point :roll: :roll: :roll:


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PostPosted: Thu Jun 06, 2019 7:56 pm 
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who cares it's a PH operator getting whacked in the wallet \:D/

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PostPosted: Thu Jun 06, 2019 9:10 pm 
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Maybe she claimed for the cost of the phone call and her time dealing with this matter.

Or the council's legal costs ended in pence.

Court costs and fines are never down to pence.

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PostPosted: Sat Jun 08, 2019 10:26 am 
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edders23 wrote:
who cares it's a PH operator getting whacked in the wallet \:D/



There is nothing wrong with being a PH operator, we do a similar job as a hack but with additional limitations and variations on pick-up rules and fare pricing and charging.

Im not a Hack, a hack cab would be of no use in the sticks, Both PH and Hackney are needed, and at the end of the Day it's the punters choice who they use.

Refusing a Guide dog is just as often an offence committed by a Hack as a PH....it came down to bad driver attitude and not his method of licensing his vehicle.


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