intheknow wrote:
OK, fair enough but, exactly how long should a customer who requested an 8 seater be expected to wait for their vehicle?
The point is, that there are potentially more 'small' vehicles than 5,6,7,8 seaters out working, and at the end of the day, who know how long the 'smaller vehicle' job is going to take?
We all now know that the evocab system despatches jobs on a points basis. At it's most basic, all vehicles score the same number of points for each job. Additional points can be added to a 'rarer' vehicle BUT ONLY when the rarer vehicle is being offered (for example) a saloon job AND an 8 seater job. As most fleets tend to have more saloons than 8 seaters, there is more likelyhood that a saloon car is going to come free sooner than another 8 seater. If this is not the case, then the 8 seater would not be considered as 'rare' and as such would not score additional points getting it to do the 8 seater job first. In this instance (where there are no extra points), the job waiting the longest would be despatched first.
The above also outlines how a black cab only fleet may be confiured - as every job is an 'any car' (i.e. black cab) job, there is no rarer vehicle *unless* the customer needs something special, i.e. non liverd, white cab, etc etc etc..
Hope this helps
Regards
IKN
You like Auriga seem to be missing the point. In an earlier post you state something about not being given a job despite being nearer. Well the system has no capacity to allocate on a closest car basis.
From my experience the 'minority' vehicles such as WAV, 8 seaters etc receive their bookings far earlier than standard jobs'typically'. With this fact it should be possible to 'plan' further thn 15 seconds for these type of vehicles.
As I have previously said,Evocab won't stop giving your only WAV a regular car booking NOW which takes it out of range of a WAV booking in 20 seconds time.
Or can you pre-allocate the job to the WAV and ensure it doesn't send it on a job which will stop it reaching its pre-allocated job in time?
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