Taxi Driver Online

UK cab trade debate and advice
It is currently Sat May 02, 2026 6:16 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 3 posts ] 
Author Message
PostPosted: Fri Aug 25, 2023 6:54 pm 
Offline
User avatar

Joined: Sat Apr 01, 2006 11:47 pm
Posts: 20863
Location: Stamford Britains prettiest town till SKDC ruined it
oh quell surprise un chien guide histoire

https://metro.co.uk/2023/08/22/ive-been-rejected-from-cabs-pubs-and-hotels-all-because-of-my-companion-19315219/

Standing alone in the rain, I felt rejected from society once again.

I had come out of a dentist appointment and was waiting for a taxi I had booked to take me and my guide dog Marty home.

All of a sudden, I got a call from the driver. After approaching us, he decided he didn’t want to collect me and Marty, a black Labrador cross Golden Retriever.

Despite explaining that I am blind, and my dog is not a pet dog but a guide dog, he abruptly ended the call and drove off, leaving me stranded.

I was crushed. I felt humiliated and dejected.

Unable to get home another way, I called the taxi company back and asked them to send another car, hoping the same thing wouldn’t happen again.

I have relied on an assistance dog from the charity Guide Dogs for over 20 years. In these two decades, I have seen so much of the world and been able to live the life I want – all because of these intelligent animals.

However, in this time I have also been refused access to pubs, restaurants, taxis, and shops more times than I can count – again, all down to my guide dogs.

The Government recently launched its consultation on its Disability Action Plan, which sets out the proposed actions the Government intends to take to improve the lives of disabled people, including reducing access refusals.

I will be feeding into this consultation and am hopeful that things will change under these new plans, otherwise I will have to seriously reconsider whether a guide dog is right for me.

That, of course, isn’t an easy decision to make. Not having a guide dog will dramatically change my life. It’ll be another challenge to overcome on my sight loss journey, which hasn’t always been an easy one.

I had limited vision from birth due to cataracts and then I lost all my sight when I was 16.

Five years later, almost to the date, I was partnered with my first guide dog, Liza, a beautiful yellow Labrador. The moment I met her, I knew she was special.

Although I was nervous and apprehensive, excitement also coursed through my veins.

Until then, I had relied heavily on the assistance of friends and family for everyday tasks, which often left me feeling isolated and dependent. With Liza by my side, I could proudly step out into the world alone.

The first time I ventured out of my front door was a truly exhilarating experience. I went to visit my family and the sense of freedom I felt was beyond belief.

I could independently go to shops and buy groceries – an achievement that held tremendous significance for a young 21-year-old woman yearning to live life just like anyone else.

However, I soon realised that living my life on my own terms wouldn’t be so straightforward.

Siobhan Meade with guide dog
Image

Siobhan Meade: Being rejected for my guide dog is making me not want another
I have relied on an assistance dog from the charity Guide Dogs for over 20 years (Picture: Guide Dogs)
The first time I experienced an access refusal, I felt so embarrassed. It was soul-destroying and frustrating to encounter barriers when all I wanted to do was go about my daily tasks that I had so looked forward to doing by myself.

During my time with Liza, then Mac, now Marty, I have been turned away from supermarkets, denied entry to coffee shops, told I can only eat outside and subject to intense questioning at hotels. It often feels like everywhere I turn, society tells me I don’t belong.

Too many times, I have been left standing in a doorway feeling miserable, embarrassed, and singled-out because a business won’t let my guide dog in. The constant humiliation and rejection is exhausting – and there’s simply no excuse for it.

Guide dogs have been a part of British society for over 90 years, and it’s the law. In England, Scotland and Wales, the Equality Act means guide dog and other assistance dog owners have the right to enter most services, premises, and vehicles with their guide dog.

_________________
lack of modern legislation is the iceberg sinking the titanic of the transport sector


Top
 Profile  
 
PostPosted: Fri Aug 25, 2023 9:45 pm 
Offline
User avatar

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 57355
Location: 1066 Country
Quote:
I called the taxi company back and asked them to send another car, hoping the same thing wouldn’t happen again.

Surely the story doesn't end there.

If the lady has shared her experiences with the press and their readers, then surely a complaint was made to the taxi firm and the council about the driver.

_________________
IDFIMH


Top
 Profile  
 
PostPosted: Tue Aug 29, 2023 3:38 pm 
Offline

Joined: Sat Aug 04, 2012 11:17 pm
Posts: 2712
Quite, the driver will be fined heavily and probably loses his taxi/ph licence.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 750 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group