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PostPosted: Mon Jan 08, 2007 6:53 pm 
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Sussex wrote:
I suppose the only thing that would put a spanner in the works is if BT changed the area codes so that Liverpool and Sefton differed. :-k


How? The work is prebooked isnt it?

CC

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PostPosted: Mon Jan 08, 2007 7:00 pm 
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It's hard enough getting punters to remember a 6 digit number, let alone a 10 digit one.

Mobile phones and free-phone numbers wont matter, but for chimney pot work it will. :wink:

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PostPosted: Mon Jan 08, 2007 8:13 pm 
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Delta thought youd be overjoyed to see our interest in your outfit. how do you fancy a CAC ballot on union Recognition??????????????
Forget to mention it we will of course be delighted to represent all your
office STAFF! Be up soon OK???????????????
ORGANISE EDUCATE AGITATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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PostPosted: Mon Jan 08, 2007 8:33 pm 
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Sussex wrote:
I suppose the only thing that would put a spanner in the works is if BT changed the area codes so that Liverpool and Sefton differed. :-k
Deltas phone number 0151 924 7373. Hardly memorable. Must have got that one for FA. Tightwad. Just goes to show there is more to being a PH giant, than having a good phone number. regards streetcars


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PostPosted: Mon Jan 08, 2007 10:32 pm 
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Streetcar, about what you just said as far as the number is concerned and how much work they get from it, I bet when wouldn't mind it being your own, canny lot the Irish you know ....

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Justice for the 96. It has only taken 27 years...........repeat the same lies for 27 years and the truth sounds strange to people!


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PostPosted: Mon Jan 08, 2007 11:56 pm 
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MR T wrote:
Streetcar, about what you just said as far as the number is concerned and how much work they get from it, I bet when wouldn't mind it being your own, canny lot the Irish you know ....
.
D.E.L.T.A. Private Hire Taxis, Merseyside
11.97 There is no unmet demand so there should be no further plates issued. If this does happen the plates will more than likely be put onto old vehicles, which need to be removed and replaced.
11.98 We feel we are a monopoly in the taxi/cab industry – having 1,000 drivers and taking 100,000 radio bookings per week (with no street pick-ups) – equating to approximately two-thirds of all passenger trade in Sefton being generated through Delta.
11.99 Hackneys pick most of their trade up outside the strand in Bootle or outside the shopping centre in Netherton, and struggle to fill their taxis with drivers, therefore cabs lay idle.
11.100 Private Hire tend to be preferred in the suburbs whereas in the inner city there is some demand for Hackney Carriages.
11.101 Delta have grown 15-20% in the past year – their growth is largely accredited to their investment in technical radio infrastructures – which Hackney Carriages do not, i.e. press number 1 on your telephone and a taxi will be outside in 2 minutes on average.
11.102 Delta are constantly recruiting Hackney Carriage drivers.
11.103 Delta have also invested in a £2m 17,000 sqft call centre, which is a two-storey one stop shop with virtual agents – taking 100-150 client bookings per hour via headsets. All journeys are recorded for improved safety (unlike Hackneys).
Yes i do moan about them, but god you have to respect them. If there was a award for being the business of the decade , Delta would get it hands down . I do not slag them off, to much ,they are by all accounts very fare employers . They with reeds have even taken loads off the dole .If it was any other industry, it would be Sir Delta staff. regards streetcars


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PostPosted: Wed Jan 10, 2007 3:04 am 
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streetcars wrote:
I know and you know most of your work is in Liverpool. Streetcars


I know and you know? Let's be honest, my good Mr Streetcars, you only presume, and with my statistical reports showing more than 50% of our pickups to be within the Sefton boundary, I actually know. A major contributing factor to this situation is probably free-phones. I'm sure you understand just how hard it is getting taxi drivers to work when it's busy and stay home when it's quiet. It's a constant trade-off between the lucrative yet unsociable FRI SAT SUN stint and the less lucrative but far more sociable schoolboy hours. Due to the change in priorities we have experienced from our drivers the much higher fares we charge 6pm Fri - 4am Mon only partly solve the missmatch between demand and cover. After much consideration by our think-tank it was decided that if we couldn't get drivers to work when it was busy, then perhaps we could MAKE IT BUSY WHEN DRIVERS WANTED TO WORK.

Supermarket free-phones offered us just that. Sure, they're very expensive, taking up a substantial part of the settle, but they do secure a constant supply of work when hundreds of our family oriented drivers prefer to work. There's just one snag. Due to the current interpretaion of the Government Miscellaneous Provisions act it is not legal for a Private Hire Operator to operate a free-phone from within a neighbouring licensing authority. It's an interpretation we disagree with but one we respect none the less. You'll find that every free-phone we operate is based within Sefton. Sainsbury's, Asda, Somerfields, Iceland, Yates', they represent a huge chunk of our work, all of which is in Sefton.

streetcars wrote:
Thanks for that, :D :D you have answered every Liverpool hackney drivers question. Why was Christmas so bad. :evil: :evil: :evil: I know and you know most of your work is in Liverpool. Streetcars


Why was Christmas so bad for Liverpool's Hacks? Let me see? Could it be...
1) they have priced themselves too far above their competition
2) they are not legally required to keep records of their bookings
3) they are constantly undermined by their own team mates 'cherry-picking'
4) they have invested zero pounds in advertising
5) they do not offer a 'stay in doors and we'll telephone when your vehicle is waiting outisde' service
6) when unhappy customers phone to complain about a cab driver they are told to put it in writing and when they write the authorities then write to the cab owner to find out who the driver was, then if and when the owner reveals the driver they write to the driver and maybe by the second or third threatening letter the driver attends an interview, and even if the driver is caught bang to rights the committee is toothless to do anything about it. This can take months.
7) Cabs charge when standing in traffic (that happens a lot in our city centre!) whilst we charge only for the distance travelled

Answers on a postcard please...

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PostPosted: Wed Jan 10, 2007 3:18 am 
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Good evening Mr D. although I cannot argue with your post. I think it is only fair to point out that your own system in dealing with complaints from the public is far from perfect, from personal experience... :wink:

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Justice for the 96. It has only taken 27 years...........repeat the same lies for 27 years and the truth sounds strange to people!


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PostPosted: Wed Jan 10, 2007 1:10 pm 
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deltastaff wrote:
Supermarket free-phones offered us just that. Sure, they're very expensive, taking up a substantial part of the settle, but they do secure a constant supply of work when hundreds of our family oriented drivers prefer to work. There's just one snag. Due to the current interpretaion of the Government Miscellaneous Provisions act it is not legal for a Private Hire Operator to operate a free-phone from within a neighbouring licensing authority. It's an interpretation we disagree with but one we respect none the less. You'll find that every free-phone we operate is based within Sefton. Sainsbury's, Asda, Somerfields, Iceland, Yates', they represent a huge chunk of our work, all of which is in Sefton.

Really?

What's the difference between a free-phone and a free-phone number?

My view is that you having a free-phone outside your area is fine as long as you only use vehicles licesned in the same area as your office.

I know some areas don't like it, but even if you are in one of those why don't you use just make your free-phones direct lines instead?

Then they are classed as an exstension of your office as they don't go through any other area's exchange.

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PostPosted: Wed Jan 10, 2007 1:42 pm 
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deltastaff wrote:
There's just one snag. Due to the current interpretaion of the Government Miscellaneous Provisions act it is not legal for a Private Hire Operator to operate a free-phone from within a neighbouring licensing authority.


Perhaps you can explain why it is illegal under the 1976 act to run a telephone line from a supermarket in Liverpool to your office in Sefton?

Regards

JD


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PostPosted: Wed Jan 10, 2007 1:57 pm 
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MR T wrote:
Good evening Mr D. although I cannot argue with your post. I think it is only fair to point out that your own system in dealing with complaints from the public is far from perfect, from personal experience... :wink:


My humble apologies Sir, I hope you pursued the matter further with more senior management. We've concentrated a lot this last year on improving our complaints procedures so I'm disappointed to hear that. We trained up 5 more full time supervisors last September as part of this improvement plan. We'll never please anybody with lost property enquiries though as customers always want it sorting there and then which inevitably brings the whole job to a stop.

Anyway Mr T. how is your old A-team buddy 'the face' getting on in the Big Brother house? Has he had any luck with Shilpa yet?

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PostPosted: Wed Jan 10, 2007 1:59 pm 
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JD wrote:
deltastaff wrote:
There's just one snag. Due to the current interpretaion of the Government Miscellaneous Provisions act it is not legal for a Private Hire Operator to operate a free-phone from within a neighbouring licensing authority.


Perhaps you can explain why it is illegal under the 1976 act to run a telephone line from a supermarket in Liverpool to your office in Sefton?

Regards

JD


Murtagh & Carter vs. Bromsgrove DC? Section 46?

CC

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PostPosted: Wed Jan 10, 2007 2:31 pm 
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captain cab wrote:
JD wrote:
deltastaff wrote:
There's just one snag. Due to the current interpretaion of the Government Miscellaneous Provisions act it is not legal for a Private Hire Operator to operate a free-phone from within a neighbouring licensing authority.


Perhaps you can explain why it is illegal under the 1976 act to run a telephone line from a supermarket in Liverpool to your office in Sefton?

Regards

JD


Murtagh & Carter vs. Bromsgrove DC? Section 46?

CC


Yes, I know all about the Bromsgrove case and other similar cases, after all it was me who posted it. However, perhaps you might wish to read it again before you pin your colours to the Bromsgrove mast?

I'm still curious from Mr Deltas point of view of "why it is illegal under the 1976 act to run a telephone line from a supermarket in Liverpool to an office in Sefton". Perhaps you can answer that for him?

From my point of view the only "possible" aspect of any breach of legislation would be "making provision".

Considering there has never been such a case that specifically relates to a freephone in one area terminating in the controled area of another in respect of all three licenses complying with the controled district where the phone line is terminated.

Regards

JD


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PostPosted: Wed Jan 10, 2007 2:53 pm 
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JD wrote:
captain cab wrote:
JD wrote:
deltastaff wrote:
There's just one snag. Due to the current interpretaion of the Government Miscellaneous Provisions act it is not legal for a Private Hire Operator to operate a free-phone from within a neighbouring licensing authority.


Perhaps you can explain why it is illegal under the 1976 act to run a telephone line from a supermarket in Liverpool to your office in Sefton?

Regards

JD


Murtagh & Carter vs. Bromsgrove DC? Section 46?

CC


Yes, I know all about the Bromsgrove case and other similar cases, after all it was me who posted it. However, perhaps you might wish to read it again before you pin your colours to the Bromsgrove mast?

I'm still curious from Mr Deltas point of view of "why it is illegal under the 1976 act to run a telephone line from a supermarket in Liverpool to an office in Sefton". Perhaps you can answer that for him?

From my point of view the only "possible" aspect of any breach of legislation would be "making provision".

Considering there has never been such a case that specifically relates to a freephone in one area terminating in the controled area of another in respect of all three licenses complying with the controled district where the phone line is terminated.

Regards

JD


I think your right JD and the judge in the case cited section 80 and a provision being made.

CC

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PostPosted: Wed Jan 10, 2007 3:34 pm 
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captain cab wrote:
I think your right JD and the judge in the case cited section 80 and a provision being made.


In the Bromsgrove case, the phone line in Birmingham went to an office in Bromsgrove, Vehicles were then dispatched from Birmingham to cover the work.

In order for the hire to be legal Bromsgrove should have issued all three licenses, as it stood the vehicles and drivers were licensed in Birmingham.

It's a good job you reconsidered your appraisal of the events in Bromsgrove otherwise we may have got into another protracted debate about private hire cross border hiring.

Regards

JD


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