Recruitment
crisis? (23/10/2003)
Opinion:
The London minicab trade is claiming a
'recruitment crisis'. We take a
different view.
With
the initial stages of London minicab
driver licensing now well under way, the
trade is claiming that the supply of new
drivers has 'dried up'. While we
have no reason to doubt this claim (but
no doubt there is a degree of
exaggeration involved, particularly when
language such as 'recruitment meltdown'
is used!), there are many
competing interests to consider, and a
different perspective is required to
outline the benefits of regulation.
It's
an ill wind that blows nobody any good,
as the saying goes, and of course with
fewer drivers in the trade the
legitimate ones remaining will earn more
as a consequence. Although minicab
licensing was intended primarily to
safeguard the public and provide a basic
level of service to customers, another
major consequence of making it more
difficult to obtain drivers' badges is
that ultimately this will force drivers'
earnings upwards.
Many
of us working in the cab trade outside
London will have experienced drivers
spending a 'normal' working day sitting
around doing nothing (and actually
driving a handful of hours in addition
to this) while at the same time greedy office proprietors
and cab owners complain about not being
able to recruit enough drivers. Of
course, we should not expect the London
minicab trade to be any different to
this. Indeed, such a scenario was
revealed last year when The Observer reported
the experiences of an undercover
reporter working in the trade: "On
the first day on the job, I started work
at 7am on a 12-hour shift. I made
£30 in fares and received a £40
parking fine...Most of the day was spent
sitting in a cramped, undecorated
room..." Unsurprisingly, it
seemed that the office proprietor had no
qualms about taking on any new drivers
willing to pay his fees.
Another
claim is that some minicab firms may go
out of business as a consequence of
licensing. Again, this should
hardly come as a surprise. Another
article featured in the national press
earlier this year is also instructive.
Reporting on a minicab driver convicted
of raping his passenger, the Dail
Mail said that: "Further
inquiries into the rapist's firm
revealed that each of its 32 drivers was
working illegally in some way either
through their immigration status or by
claiming benefit while working."
Nothing
new
In fact what the minicab trade in
London is currently complaining about
are hurdles of the kind that the
provincial private hire trade has had to
deal with for years, and indeed it's
probably considerably harder to become a
private hire driver in many provincial
areas than it currently is to do so in the
capital. However, trade criticisms
regarding
the sometimes over-lengthy Criminal
Records Bureau vetting process do have
some validity, but again this has been
endured in the provinces for some time.
Another
valid point made by the legitimate
minicab trade is that regulation will
benefit unlicensed and illegal touts, the main source of danger to the public.
Thus, stamping out these practices
should be an imperative for the
Metropolitan Police and Public Carriage
Office (PCO). Indeed, the very
existence of a massive minicab sector in
London demonstrates one major regulatory
phenomenon evident in the trade -
limiting entry to the first
(taxi/hackney carriage) tier merely
increases the size of the second
(minicab/private hire) tier. By
the same token, restricting entry to the
second tier will bolster the third
(unlicensed) tier, unless touting/plying
for hire rules are strictly enforced.
Representation
The issue also demonstrates another
feature perhaps unique to the cab
sector, in that the 'trade' is often
regarded as having a common interest,
whereas here the concern seems to be
with office proprietors and agencies,
and not with the bulk of drivers who
make a living from the trade - how many
of the 40,000 minicab drivers
pre-registered with the PCO are worried
about the 'crisis'? Probably not
that many - less drivers means more work
and greater bargaining power against the
worst excesses of minicab offices.
Similarly,
in the provinces, cab trade unions often
represent the interests of the
'employers' rather than the 'workers',
using the parlance of the mainstream
economy, but this does not always seem
to be appreciated by those with their
hands on the levers of power.
Fare
rises?
One downside from the public's point
of view could be higher fares in the
longer term, particularly at the cheaper
end of the minicab market.
However, given that fares have
effectively been subsidised by factors
like uninsured vehicles, tax and benefit
fraud, and illegal immigration, then
this should not be entirely
unexpected. Of course, the public
will benefit from a safer and higher
quality service.
The
'recruitment crisis' maybe demonstrates
the nature of parts of the London
minicab trade and perhaps ironically
shows the extent to which regulation was
justified. While the trade may
take time to adjust, it should go
without saying that the provincial trade
has had to deal with these perceived
'problems' for years, and the world is
still revolving, and cab wheels are
still turning.
But
many in the trade will never be able to
recruit enough drivers, with or without
regulation.
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