Super Fly wrote:
Is it really worth investing into a state of the art touch screen booking kiosk or is the taxi freephone the better option?
does anybodys firm use such kiosks where customer puts in a pound books the taxi, gets a ticket to hand to the driver? do customers actually use such kiosks or is it just another gimmick?
They've been about for a few years now, Taxibank and Autocab tired them a few years ago, I don't think they were a roaring success due to the mobile phone industry and the cheapness of calls. Many companies now do a call back which lets you know when your cab is outside waiting for you.